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Hatch Restore 1 (2020 Model)
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Purchase options and add-ons
Color | Grey |
Brand | Hatch Baby |
Power Source | Corded Electric |
Model Name | Restore 1 |
Music Tracks | White Noise |
About this item
- A new, improved version of Restore is now available on Amazon as Hatch Restore 2.
- Restore 1 is a sound machine and sunrise alarm clock that also enables a personalized sleep-wake routine.
- Expand your library: Your Restore comes with nature sounds and white noise to drown out distractions and help you drift to sleep. To access even more content, including meditations, sleep stories, soundscapes and curated wind-down channels, give Hatch Sleep Membership a try! Subscription sold separately in app; free trial included.
- Control via app or touch: Control with soft-touch buttons on the device, or use the free companion app for iOS or Android.
- Device requires Wi-Fi and Bluetooth.
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Product Description
Product details
- Product Dimensions : 7.5 x 1.5 x 5.75 inches; 2.07 Pounds
- Item model number : Restore 1
- Date First Available : April 24, 2020
- Manufacturer : Hatch
- ASIN : B087M94WWW
- Best Sellers Rank: #22,127 in Health & Household (See Top 100 in Health & Household)
- #43 in Sleep Sound Machines
- Customer Reviews:
Product guides and documents
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This Item Hatch Restore 1 (2020 Model) | Recommendations | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -23% $99.99$99.99 Typical: $129.99 | $49.99$49.99 | -27% $21.99$21.99 List: $29.99 | $27.99$27.99 |
Price Per Unit | $99.99 / Count | $49.99 / Count | $21.99 / Count | $27.99 / Count |
Delivery | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Monday, May 20 |
Customer Ratings | ||||
Brightness | 3.8 | 4.3 | — | 4.1 |
Sleep quality | 3.5 | 4.6 | 4.5 | — |
Easy to use | 3.3 | 3.9 | 4.5 | — |
Sound quality | 3.3 | — | 4.5 | 3.8 |
Noise level | 3.4 | — | 4.6 | — |
Sold By | Hatch Baby, Inc. | HOUSBAY | Magicteam Official | WelgoDirect |
White Noise | White Noise | White Noise | White Noise | |
— | 26 | 20 | 12 | |
age range | Baby | Baby | Baby | Baby |
power source | Corded Electric | Corded Electric | — | Corded Electric |
model name | Restore 1 | — | — | G4-188 |
weight | 2.07 pounds | — | 0.36 pounds | — |
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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the sleep quality of the noise machine. They say it makes for a more pleasant wake up experience, and is a great help falling asleep. However, some customers feel the value of the product is not worth the money, as it has a steep subscription fee. They are disappointed with connectivity. Opinions are mixed on ease of use, quality, sound quality, brightness, and alarm.
AI-generated from the text of customer reviews
Customers like the sleep quality of the noise machine. They mention it makes for a more pleasant wake up experience, the noises begin playing is the most peaceful way to wake up in the morning, it's been a great help falling asleep, and the sunrise alarm is a game. It's relaxing, and they wake up feeling more refreshed. It helps you create and maintain a sleep schedule. The sound is truly soothing and continuous.
"...It wakes me up so much happier in the morning, and I am so happy with it that I am genuinely considering bringing it with me when I visit my family..." Read more
"...This has made a significant difference in my morning moods.Waking up doesn’t have to be as hard as we make it...." Read more
"...this alarm has a sunrise setting, this feature has assisted in my subconscious awakening before I’m fully ready to wake up, when I am ready to wake..." Read more
"...It's definitely been a great help falling asleep, and the sunrise alarm is a game changer for me...." Read more
Customers are mixed about the quality of the noise machine. Some mention it's fantastic, while others say it stopped working for no reason. Some say it has great options and is incredibly useful, while other say it does not perform better than a simple sleep sounds app.
"...The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music...." Read more
"...’re looking to get great sleep naturally and need some help, this product is fantastic...." Read more
"...I got it connected in my room and it STILL didn’t work...." Read more
"DO NOT BUY THIS GARBAGE. TL;DR - will immediately brick if you attempt to change the wifi for any reason and you will get nothing but automated..." Read more
Customers are mixed about the sound quality of the noise machine. Some mention that they enjoy the sound scapes and meditations are quite soothing, while others say that the sounds were way off, the light feature was nice, and there was no sound feature or smart phone app. Some tracks just sound like white noise unless the volume is much higher.
"...The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music...." Read more
"...is the expansive content library -- guided meditations, white/relaxing noises, bedtime stories, etc -- making it much more than an alarm clock...." Read more
"...Sure the non-subscription noises are limited and only one actually blocks any noise...." Read more
"...finally goes off at the time it is supposed to, but it sounds like a busted speaker (and of COURSE it won’t turn off)...." Read more
Customers have mixed opinions about the ease of use of the noise machine. Some find the app interface intuitive and easy to understand, while others find it difficult to use and clunky to navigate.
"...The set up and connection was streamlined and easy to follow the prompts.What I love:•..." Read more
"Once you get it dialed in it’s good. The app is hard to navigate" Read more
"...The device is simple and easy to use, both with the app and on the device itself...." Read more
"...The app could be improved. I find it a bit clunky to navigate at times with a few more clicks and interactions than needed...." Read more
Customers are mixed about the alarm. Some mention that the sunrise alarm is amazing, while others say that it pulls them out of sleep. They also love the evening routine feature and waking up with light and a gentle alarm. However, some customers have reported issues with the alarm not going off and the limited alarm choices.
"...Restore has enabled me to establish a consistent nightly routine, made better by the inclusive content library that I can control from my phone...." Read more
"...Not helpful for us snoozers.A few days later..the alarm stops going off at all. Seems to defeat the purpose, no?..." Read more
"...ready to wake up, when I am ready to wake up, I feel more at peace, awake, and aware of my surroundings without feeling the need to instantly reach..." Read more
"...Defects:It keeps disabling alarms which is only supposed to happen when you select disable alarms on the back...." Read more
Customers are mixed about the brightness of the noise machine. Some mention that the light itself is pleasant and a nice way to slowly wake up, while others say that it's way too bright at night and the light setting was limited.
"...morning, the light on the Restore syncs with the sunrise and gradually brightens, which is especially great since I like to sleep with blackout..." Read more
"...the alarm time for different days of the week, or the light setting was limited (one color, or one speed, or no control over brightness), or it had..." Read more
"...has essentially replaced that while also providing a low, attractive ambient light to help our young child to the bathroom or to guide us to his..." Read more
"...The light is nice. The sound options are limited but I really enjoy the rain sound...." Read more
Customers are dissatisfied with the value of the noise machine. They mention that it's expensive, and they have to pay a pretty steep subscription fee on top of it to use it. Some customers also say that the wind down feature is unusable without paying. They also say the subscription is absurd and a huge disappointment.
"...Once I got it, it became apparent that was a scam, it requires the expensive subscription to use even the basic alarm light features...." Read more
"...What a way to wake up! Wouldn’t recommend this at all. Incredibly expensive for the short life span it had." Read more
"...However, the subscription was a HUGE disappointment for me...." Read more
"...-Without the very pricey, limited, restrictively curated, and frankly left-biased content store (meditations, 'spiritual sounds, etc), this is..." Read more
Customers have connectivity issues with the noise machine. They mention that it struggles to connect to WiFi and Bluetooth. Some customers also report issues with mobile hotspots and hotel WiFi. Overall, some customers are disappointed with the connectivity issues and the product's overall performance.
"...Now, I’m past the deadline to return it and the thing won’t connect...." Read more
"When I first unboxed this I could NOT get it to connect as my apartment complex uses a captive portal network (MAC address needed)...." Read more
"...It won't connect to a hotel wifi with a portal to log in, but we got it to connect through a hotspot - for ONE night and it would never connect..." Read more
"...But a rain noise that is only a 10 second loop? I noticed the loop on the second night, and it completely ruins the effect...." Read more
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Hidden subscription requirement, connection issues!
Got this having read the description explaining that a subscription was required for advanced features like goodnight stories.
That didn’t worry me, because I didn’t want the advanced features, I just wanted the basic features as they were advertised.
Once I got it, it became apparent that was a scam, it requires the expensive subscription to use even the basic alarm light features.
The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music. Just their stupid flutes, bells and ocean noise that sounds like radio static.
I really needed the alarm light, so I bit the bullet and paid for the subscription.
Now, I’m past the deadline to return it and the thing won’t connect. The help page on the app and website sends me through and ongoing loop of trying to restart it by unplugging it and then blames my wifi, which still works just fine with every other device I own. I put in a support ticket and have been waiting days for a response.
Even more frustrating, the clock only works if it can connect to wifi and you have to be able to connect to the app to turn on the light. So, when it won’t connect, you have a very expensive paper weight.
Here’s what I did if you’re in a similar situation:
What ended up working for me was bringing it to a friends house and connecting it to their network in order to obtain the MAC address, then connecting it to my apartment network portal using that. I got it connected in my room and it STILL didn’t work.
IMPORTANT TIP: I discovered you need to change the last number/letter of the MAC address!!!!!! I contacted my wifi provider and they were able to confirm this & help me make sure it would stay connected.
Though the setup process was a bit of a hassle, I am obsessed with this thing. It is so customizable! I fall asleep to a sunset for an hour (watching a show or reading) and when the light goes out it starts playing my rain sounds. It wakes me up so much happier in the morning, and I am so happy with it that I am genuinely considering bringing it with me when I visit my family soon.
Overall, setup was horrible but this product is amazing!
Reviewed in the United States on October 20, 2022
Here’s what I did if you’re in a similar situation:
What ended up working for me was bringing it to a friends house and connecting it to their network in order to obtain the MAC address, then connecting it to my apartment network portal using that. I got it connected in my room and it STILL didn’t work.
IMPORTANT TIP: I discovered you need to change the last number/letter of the MAC address!!!!!! I contacted my wifi provider and they were able to confirm this & help me make sure it would stay connected.
Though the setup process was a bit of a hassle, I am obsessed with this thing. It is so customizable! I fall asleep to a sunset for an hour (watching a show or reading) and when the light goes out it starts playing my rain sounds. It wakes me up so much happier in the morning, and I am so happy with it that I am genuinely considering bringing it with me when I visit my family soon.
Overall, setup was horrible but this product is amazing!
This thing worked adequately for about 6 months. Sure you can't set it on a timer to start/stop at a certain time. Sure the app is completely useless unless you want to buy a monthly subscription for their "guided sleep stories" or whatever other nonsense they think is worth $50/year. Sure the non-subscription noises are limited and only one actually blocks any noise. But it does make white noise to aid sleep so long as it decides it wants to work.
The best part of this complete waste of plastic - make sure you never change your wifi even a little bit. We had a tree fall on our house forcing us to have to leave to go to a hotel while the repair work was being done. We thought - ok we'll take our noise machine with us to help muffle the hotel noise. Turns out Hatch has a different idea of how you should use the $120 noise machine you purchased. Their idea for using it outside of your home is simply - "don't." The thing NEEDS to connect to the internet to download your "settings." No idea why when all I want is one of the built-in non-subscription noises, but here we are. It won't connect to a hotel wifi with a portal to log in, but we got it to connect through a hotspot - for ONE night and it would never connect again.
Now, a month later, we're back in our house and it won't connect to any wifi - not the normal one it was using just fine a month ago, not the hotspot that worked once, not a spare 2.4 GHz only temporary wifi network I made. NOTHING. Turns out, in what appears to be an effort to prevent used sales, it will simply brick if it thinks you're trying to change the wifi settings even a little bit. Google "hatch restore won't connect to wifi" to see this has been a problem for many hatch devices for years. The most frustrating part is it clearly remembers something about me because the clock will still dim at 9 pm like we had set it before all this. It just can't remember to bring up the ONE SOUND I WANT IT TO MAKE when I press the button.
Good luck getting any sort of support from Hatch as well. Maybe I would have better luck getting help if I had paid them $50/year for features I don't want or need. Doubt it though. Their "find other solutions" when you fail at connecting the wifi for the 100th time is "all your favorite sleep routines are available from your phone app - perfect for travel!" Sure, $120 for my nice noise machine, but if I want to use it anywhere but my home I need to pay you $50/year and then also use my phone speaker? Get out of here.
Top reviews from other countries
The sunset feature helps me go to sleep so fast (from a person that has trouble falling asleep )and the softness of the wake up feature is truly amazing. It has effected my routine and helped me get a schedule of waking up at the same time.
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