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The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People Paperback – January 1, 2019

4.6 4.6 out of 5 stars 3,097 ratings

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OVER 600,000 COPIES SOLD!

Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold)

Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation.

This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!”

A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers.

PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization.

**(Please contact mpcustomerservice@moody.edu if you purchased your book new and the access code is denied.)

Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.

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From the Publisher

improve team dynamics, show my employees appreciation, paul white, gary chapman,showing appreciation

workplace, communication, 7 habits of highly effective people, appreciation in the workplace,chapman

5 love languages, rising above a toxic workplace, dealing with a toxic coworkers,feel valued at work

being a good leader, enjoy your job, positive work environment, gary chapman, servant's attitude

increase employee engagement, employee attendance, productivity, workplace relationships

Editorial Reviews

Review

PRAISE FOR THE 5 LANGUAGES OF APPRECIATION IN THE WORKPLACE

After twenty years of coaching leaders at all levels, and educating thousands of professional coaches around the world, I believe there are two universal things that ignite excellence within people: recognition of their uniqueness and acknowledgement that they matter. The 5Languages of Appreciation in the Workplace gives individuals, teams, and entire organizations an invaluable resource to do just that by making appreciation a foundational part of their culture.

AMY RUPPERT, Master Certified Coach; CEO, The Integreship Group; Past National

President, the International Coaching Federation

Good leaders are known for their technical skills. Great leaders are known and remembered for how they make people feel. The 5 Languages of Appreciation in the Workplace is a must-have resource for any leader who wants to move the bar from being a good leader to a great leader.

KAREN ALBER, Founding Partner, The Integreship Group; Former Chief Information Officer, HJ Heinz

The 5 Languages of Appreciation in the Workplace has helped change the way managers around the world think about appreciation in the workplace. New research on the positive benefits to organizations when employees feel valued and appreciated for their contributions, generational differences, the special needs of remote employees, and peer-to-peer appreciation, are welcomed additions to a book that has already become a management classic. This book will be equally valuable to those who are at the start of their burgeoning management careers as it will be to seasoned managers by providing practical tips on how to engage the increasingly diverse workforce with relevant and relatable solutions.

PETER HART, President & CEO, Rideau, Inc.; Director, Advisory Board, Wharton Center for Human Resources, University of Pennsylvania

The 5 Languages of Appreciation in the Workplace has been a pivotal resource helping our employees and culture grow and mature. It is amazing to see how trust grows when care and appreciation are shown, as the correct language of appreciation for each employee is utilized.

The insights found in this book are applicable to all generations and skill sets: introverts to extroverts, technical to relational abilities—all have been able to apply these principles for meaningful growth.

EVAN WILSON, Chief Experience Officer, Meritrust Credit Union

There is a continual cry for authenticity in our workplaces and communities. This updated version of The 5 Languages of Appreciation in the Workplace brings a deeper understanding of HOW to be authentic in expressing individual value in a variety of circumstances. The business case for adopting The 5 Languages of Appreciation is stronger than ever, and this new edition provides the research foundation for the return on investment to organizations when they commit to building a strong, positive workplace culture, one coworker at a time!

DAN AGNE, Owner and Principal Consultant, The Agne Group; Director of Sales Effectiveness, The Brooks Group; Associate Pastor, Open Bible Christian Church, Dayton, Ohio

I greatly appreciate this second edition of The 5 Languages of Appreciation in the Workplace.

White and Chapman have done an exceptional job of mixing statistics with stories and infusing research into relevancy. They give readers a nuanced approach to appreciating others at work that will enhance leaders’ and colleagues’ appreciation-literacy skills in being able to draw out the best in others at work (and home).

DAVID ZINGER, Founder, The Global Employee Experience & Engagement Network; Coauthor, People Artists: Drawing Out the Best in Others at Work

Drs. Chapman and White’s perspective about the reality of managers’ lives is spot on. Managers don’t have capacity to give as much appreciation as the human spirit of their direct reports craves, in most cases. “It takes a village to raise a child” applies just as much to nurturing the fundamental needs of all human beings to be understood, valued, and appreciated.

We all live, to some degree, in a “village” community and the principles in The 5 Languages ofAppreciation in the Workplace make it much easier to do what most people intuitively want to give and receive.

TIM MYERS, Materials Lab Manager-Metallography, Honeywell, Inc.

Appreciation isn’t just a manager issue; it is a coworker issue. It is an employee appreciating their leader issue, and a vendor to employee issue—the list goes on and on. In The 5 Languagesof Appreciation in the Workplace, Drs. Chapman and White give us the vision to create a culture with everyone valuing and appreciating one another no matter the role they have in the organization.

TIFFANY SNIPES, Learning & Development Consultant, BJC Institute for Learning and Development

As a longtime user of the 5 Languages approach, I was excited to see the new material that has been added to highlight the proven financial benefits of appreciation, working with remote and virtual teams, appreciation across generations, and making a strong case for the overall increase in employee engagement. We continue to offer training on The 5 Languages ofAppreciation in the Workplace as a valuable tool to our member companies. We have found that when team members learn what others actually value in regards to showing appreciation to each other, areas like team morale, cohesiveness, unity, and especially productivity increase, and drama decreases.

DAVE TIPPETT, Director, On Site Learning and Consulting, The Employers’ Association

Understanding The 5 Languages of Appreciation in the Workplace has been critical to our success in building a strong team and maintaining a positive culture. I aspire daily to demonstrate authentic appreciation toward my team members, peers, and leadership team. The focus on appreciation has increased employee engagement and strengthened our team dynamic.

MICHELLE SUTTER, Director of Sales, Holland America Line

Working with Dr. White brought to light the importance of building a sustainable appreciation culture. Through his workshops and personalized recognition tools, we are starting to see improved team dynamics and our appreciation communication shifting in the direction of tomorrow. While it didn’t come naturally at first, we are learning to recognize each other’s language of appreciation and it is making a big difference.

From the Inside Flap

You Appreciate Your Coworkers. But Do They Feel Appreciated?

In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you:
-Elevate employee engagement by making your staff feel truly valued.
-Decrease turnover and increase loyalty with your employees and supervisors.
-Reduce cynicism and create a more positive work environment.

Now with new chapters on:
-remote employees and virtual teams
-generational differences and appreciation
-communicating appreciation between colleagues

"A must-have resource for any leader who wants to move the bar from being a good leader to a great leader."

-Karen Alber, Founding Partner The Integreship Group, Former CIO of HJ Heinz


"We consistently see the teams whose managers use the 5 languages of appreciation perform better each day along with improved team engagement scores."

-Evan Wilson, CEO Meritrust Credit Union

Product details

  • Publisher ‏ : ‎ Northfield Publishing; Reprint edition (January 1, 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 272 pages
  • ISBN-10 ‏ : ‎ 0802418406
  • ISBN-13 ‏ : ‎ 978-0367896362
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 5.5 x 0.5 x 8.5 inches
  • Customer Reviews:
    4.6 4.6 out of 5 stars 3,097 ratings

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Customer reviews

4.6 out of 5 stars
3,097 global ratings

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Customers say

Customers find the book insightful and informative. They describe it as a powerful tool to help leaders and cultural architects. The content is easy to follow and apply in the workplace. Readers appreciate the real-life experiences with the 5 Languages of Appreciation. However, some customers experienced issues with the code functionality not working or being already used.

AI-generated from the text of customer reviews

51 customers mention "Insight"51 positive0 negative

Customers find the book insightful and informative. They say it provides useful and practical steps to become more productive. The book is a powerful tool for leaders and cultural architects, with a useful framework for thinking about how we express appreciation. It's an easy read and contains great ideas to share appreciation for others in the workplace.

"...This book will help you that issue. I like that he tells supervisors and managers that how you are showing appreciation might not be best for..." Read more

"...though no one at work had read this book, they picked the perfect way to tell me thank you...." Read more

"...I'm giving it 5 stars because, as a manager, this idea is a good one and one I needed to read about right now as I grow my team." Read more

"This book is a such an easy read with a useful framework for thinking about the ways we can appreciate each other and why it’s important to express..." Read more

15 customers mention "Ease of use"15 positive0 negative

Customers find the book easy to follow and apply in the workplace. They say it provides practical steps to become more productive. The book is well-written and functional.

"This book was well written and engaging." Read more

"This book is a such an easy read with a useful framework for thinking about the ways we can appreciate each other and why it’s important to express..." Read more

"I bought a copy for everyone on our management team. It is an easy to read and insightful book." Read more

"...It starts a little slow but overall it’s a great read! It’s easy to follow, broken down into small chapters and really makes you think about how you..." Read more

5 customers mention "Language content"5 positive0 negative

Customers find the book's language content interesting. They appreciate the real-life examples and insights into the five Languages of Appreciation.

"...I enjoyed it. I like that he gives real life experiences with each language...." Read more

"Interesting discovery of the 5 Languages of Appreciation...." Read more

"I love the 5 Love Languages, but learning how to implement the principles into a remote work setting is so different than in a romantic or familiar..." Read more

"...Allows us to recognize or employees, leaders, and board of directors languages of appreciation." Read more

20 customers mention "Code functionality"0 positive20 negative

Customers are unhappy with the code functionality of the book. They report issues like the codes not working, being already used, or missing.

"Purchased new book and it should come with access code but no access code was included...." Read more

"Purchased a new book, but the code was already used. The whole reason I purchased the book was to take the test and use the book as a resource...." Read more

"...to the site to purchase an inventory, and of course, that code doesn't work either. This seems to be a common occurrence according to the reviews...." Read more

"I enjoyed the book but the code for the test was already redeemed . I thought I was buying a new book. Very disappointing!" Read more

Turned a blog post into a book
5 out of 5 stars
Turned a blog post into a book
Summary: How workplace productivity is dominated by an unseen metric: the level of appreciation each employee feels from other employees and their superiors. I'm giving it 5 stars because, as a manager, this idea is a good one and one I needed to read about right now as I grow my team.
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Top reviews from the United States

  • Reviewed in the United States on March 3, 2024
    I have liked Gary Chapman ever since “The 5 Love Languages.”
    I have NOT read all his books but the ones I have read I TRULY enjoy. This one, “The 5 Languages of Appreciation in the Workplace”, was no exception. I enjoyed it.
    I like that he gives real life experiences with each language. Sometimes it might be hard to think of an appropriate way to show appreciation in the workplace. This book will help you that issue.
    I like that he tells supervisors and managers that how you are showing appreciation might not be best for the employee.
    2 people found this helpful
    Report
  • Reviewed in the United States on September 4, 2023
    My colleagues apparently read me like a book last spring! My second language of appreciation is gifts and even though no one at work had read this book, they picked the perfect way to tell me thank you. I purchased one for my boss and will be giving it to him as a thank-you as well! I really hope he is able to find some special ways to tell my colleagues thank you in meaningful ways! I plan to use this for the remainder of my life!!! Incredible knowledge to have!!!
    5 people found this helpful
    Report
  • Reviewed in the United States on June 16, 2023
    Purchased new book and it should come with access code but no access code was included.
    I emailed the seller and they replied back sending me access code that worked.
    Thank you
    3 people found this helpful
    Report
  • Reviewed in the United States on August 28, 2024
    This book was well written and engaging.
  • Reviewed in the United States on October 13, 2023
    Summary: How workplace productivity is dominated by an unseen metric: the level of appreciation each employee feels from other employees and their superiors. I'm giving it 5 stars because, as a manager, this idea is a good one and one I needed to read about right now as I grow my team.
    Customer image
    5.0 out of 5 stars Turned a blog post into a book
    Reviewed in the United States on October 13, 2023
    Summary: How workplace productivity is dominated by an unseen metric: the level of appreciation each employee feels from other employees and their superiors. I'm giving it 5 stars because, as a manager, this idea is a good one and one I needed to read about right now as I grow my team.
    Images in this review
    Customer image
    Customer image
    2 people found this helpful
    Report
  • Reviewed in the United States on July 15, 2023
    This book is a game changer! I will be gifting this to all newly weds for the rest of my life! I wish my husband and I had read this years ago. This is truly marriage saving, even after 16 years of marriage. Highly recommend!
    2 people found this helpful
    Report
  • Reviewed in the United States on March 2, 2024
    Book arrived earlier than expected and am so pleased with the delivery time and what perfect condition the book is in!!!
  • Reviewed in the United States on August 24, 2024
    This book is a such an easy read with a useful framework for thinking about the ways we can appreciate each other and why it’s important to express these sentiments. Although the book was published before the pandemic, the authors address the hybrid/remote work environments and how to build strong relationships despite the distance. There is also a chapter about generational differences in the workforce, which I find many colleagues are interested in at present.

    I think some of the information presented throughout the book is very obvious and could have been edited down. For instance, there is a chapter about how to apply these concepts in different industries. Instead of actually writing about this application, they named the challenges of major industries, which would be apparent to anyone in that particular field.

    Ultimately, I plan on discussing this concept with my team and think it could be a useful team builder at the very least.

Top reviews from other countries

  • Eduardo Cristaldo
    5.0 out of 5 stars Very good if you are willing to change
    Reviewed in the United Kingdom on December 28, 2024
    Good book to understand yourself and your partner.
    Personalities are different and need to be addressed accordingly.
  • Luki D
    5.0 out of 5 stars Great work and tangible insights to make a more caring workplace
    Reviewed in Canada on February 15, 2019
    The information and statistics on the value of appreciation are compelling. The guidance and suggestions are simple to implement. Hopefully more organizations will understand the value. And I look forward to sharing the information and being a champion for the cause.
    Great job Gary Chapman and Paul White!
    2 people found this helpful
    Report
  • TF
    5.0 out of 5 stars Worth thinking about
    Reviewed in Germany on April 24, 2019
    Interesting and insightful, a quick and easy read
    One person found this helpful
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  • Dana Bergman
    5.0 out of 5 stars The 5 Languages of Appreciation in the Workplace
    Reviewed in Canada on December 11, 2019
    Very useful for supporting learning around the competency of empathy in emotional intelligence workshops. I use this book regularly and have 4 copies that all are in use by staff for their own knowledge development.
    One person found this helpful
    Report
  • Amazon Customer
    5.0 out of 5 stars what I was looking for
    Reviewed in Canada on October 28, 2021
    What I was looking for