Update 12/15/23
A few days after leaving my review I was contacted by the company and offered a full refund. I'm only writing this update now because I didn't even notice their offer until a couple weeks later. They were that prompt. I can't begin to relate how refreshing it is to have someone in customer service reach out to YOU proactively and really stand behind their product. This is how online commerce should work, unfortunately it almost never does. WSCXSC has the online equivalent to L.L. Bean customer service, and that's high praise! Thanks so much Carrie!
When the headlight was working it was great. It (was) super bright with a nice even, wide beam even on it's lowest setting and the mounting system worked really well with my bike. I'm writing this review Nov 21st '23. I bought this light September 29th '23 with plans on using it as the weather got colder and the days got shorter. I'm a road bike commuter with about a 45 minute trip in the morning and a 55 minute trip in the evening (more uphill in the evening), nothing crazy. All on nicely paved roads. I don't do any mountain biking so this light gets little to no "abuse" whatsoever. I really only started using it in earnest these past couple weeks after the time change. I used it in flash mode in the morning and cycled between low and high in the evening depending on the roads I take. Last week on my ride home (on a perfectly smooth road) the light simply cut out all of the sudden. It's no fun when you're moving along at about 20mph and you instantly lose the road in front of you. Luckily it happened on a long and flat straightaway and clicking the button turned the light back on right away. I thought, "that was weird, I must have nudged the button with my glove or something". Then last night on my way home after about 20 minutes the light cut out again. This time though there was no turning it back on. Examining the light on the side of the road and the small blue charge light indicators are all lit up (and they shouldn't be when it's off) and nothing happens no matter how many times I click the on button. Nothing happens when I plug the light in and try to top off the charge either (I would always charge the light every night before going to bed so I started out each day with a fresh charge). Now it's stuck permanently with the solid 4 blue charge status indicator lights lit up (until the battery runs out which would probably take a year). I've tried everything I can think of, leaving it plugged in overnight, holding down the power button for 30, 45, 60 seconds, swearing at it a little, all no dice. Maybe it's a temperature thing that killed it, I'm in Connecticut and it's in the 20's/30's in the mornings and 30's/40's/50's in the evenings. Unfortunately now it's a paperweight with 4 small blue pinpoint lights. And I'm 21 days past the return date. What a bummer.
| Color | Black |
|---|---|
| Brand | WSCXSC |
| Material | Aluminum |
| Power Source | Battery Powered |
| Water Resistance Level | Waterproof |
| Mounting Type | Handlebar Mount |
| Number of settings | 5 |
| Auto Part Position | Rear, Front |
| International Protection Rating | CE |
| Item Package Dimensions L x W x H | 6.46 x 3.9 x 1.73 inches |
| Package Weight | 0.26 Kilograms |
| Brand Name | WSCXSC |
| Warranty Description | 1 year warranty |
| Model Name | Bike Light |
| Suggested Users | unisex-adult |
| Manufacturer | WSCXSC |
| Style | 1200 Lumens |
| Included Components | 🚴♀️Bike Light, 🚴♀️Charging Cable, 🚴♀️ Manual |
