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The Culture Map: Breaking Through the Invisible Boundaries of Global Business Hardcover – Illustrated, May 27, 2014
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Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.
In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
- Print length288 pages
- LanguageEnglish
- PublisherPublicAffairs
- Publication dateMay 27, 2014
- Dimensions6.5 x 1 x 9.75 inches
- ISBN-101610392507
- ISBN-13978-1610392501
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From the Publisher
Includes engaging, real-life stories from around the world that impart important lessons about global teamwork and international collaboration:
- Takaki explains to his multinational colleagues the importance of “reading the air,” or picking up on the unspoken subtext of a conversation, in Japanese communication
- Sarah sends e-mails to several Indian IT engineers only to understand later that she has offended and isolated their boss by not going through him
- Sabine doesn’t realize her job is in jeopardy after her performance review, as her American boss couches the message in a positivity rarely used in France.
- Ulrich’s Russian staff perceive him as weak and incompetent as he employs the egalitarian leadership techniques so popular in his native Denmark.
- Bo Chen – who has something urgent to say – waits patiently to be called on while his American colleagues jump in one after the other. His opportunity never comes.
Editorial Reviews
Review
"Whether you are sitting at a desk in Boston or eating at a restaurant in Beijing, communicating across cultures is the great challenge of the global economy. Getting it right will be the difference between success and failure. Erin Meyer has written a very important book. Managers everywhere should read it." ―Des Dearlove and Stuart Crainer, founders of the Thinkers50
"Whether you're a corporate or traditional diplomat, global traveler, government official, or passionate world citizen, this is the one book you should not miss. Chock-full of real-world examples and a simple framework that can be utilized in any cross-cultural context, Meyer's work is characterized by a fresh and relevant voice, distilling down the essentials of communicating, persuading and working effectively around the globe. It is rare that I pick up a cross-cultural book and can't put it down."―Cari Guittard, Huffington Post
"With business becoming ever global, there are a raft of books available on dealing with cultural differences. If you only read one, make it INSEAD professor Erin Meyer's...Skillfully blend[s] real-life examples...with an analytical framework... What brings this book to life are the numerous examples Meyer has encountered, both in her own life as an American living in Paris, and in her experience as running the Managing Virtual Teams module at INSEAD."―HR Magazine, 5 star review
"The book abounds with well-chosen anecdotes to illustrate the misunderstandings that can arise from clashing cultural assumptions, making this enlightening book a pleasure to read."―Foreign Affairs
"Amusing."―Financial Times
"This readable book explains how to dramatically increase organisational success by improving our ability to understand the behaviour of colleagues, clients, and suppliers from different countries."―Professional Manager (UK)
"A helpful guide to working effectively with people from other cultures...Meyer delivers important reading for those engaged in international business."―Kirkus Reviews
"In a relaxed, entertaining, but always knowledgeable style, Meyer draws on numerous examples from her experiences to explain how to detect the invisible barriers in the global business world--and how to get past them."―Siemens Industry Journal
About the Author
Her work has appeared in Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was selected by the Thinkers50 Radar list as one of the world's up-and-coming business thinkers. She is the recipient of the 2015 Thinkers50 RADAR Award. With Reed Hastings, she is the co-author of No Rules Rules: Netflix and the Culture of Reinvention. Follow her on Twitter: @ErinMeyerINSEAD
Product details
- Publisher : PublicAffairs; Illustrated edition (May 27, 2014)
- Language : English
- Hardcover : 288 pages
- ISBN-10 : 1610392507
- ISBN-13 : 978-1610392501
- Item Weight : 1.1 pounds
- Dimensions : 6.5 x 1 x 9.75 inches
- Best Sellers Rank: #8,733 in Books (See Top 100 in Books)
- Customer Reviews:
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Meyer’s book does just this. She enlightens the reader about their own culture through graphs and stories that also help them to understand how another culture may approach things differently. She discusses culture with a neutrality that makes it safe for everyone reading her book to feel both validated in how they operate and convicted to more open-mindedness towards those who are different.
Meyer’s extensive work across cultures is apparent from the beginning the end of this book. Her astute awareness of issues that cause tension between people from different cultural contexts has allowed her to communicate information simply and with plenty of examples which reinforce her points and provide context for effective learning. Meyer breaks down the primary issues which cause cultural disruption into eight categories. She shares cultural tendencies on a scale, which allows for individual and regional differences within a specific culture, as well as an easily digested visual of cultural differences. Meyer often provides historical or linguistic context that helps explain how the differences developed or why a culture may be similar to another or skew completely different directions. As each concept is explained, she layers on the new information so the reader can see how each of the eight categories work together and separately to make a culture unique.
“When considering the impact of cultural differences on your dealings with other people, what matters is not so much the absolute positioning of a person’s culture on a particular scale, but rather their relative positioning in comparison to you.” (pg. 44)
Through the scale approach, Meyer is able to help the reader navigate the space between their own culture and one in which they may be visiting or doing business. She provides general strategies for working with people on both the left and right of your own culture, as well as in multicultural situations, making it easy to not only understand your own position, but also how to adjust toward another’s comfort zone as well.
As communication and transportation technology continue to advance, cultural understanding will be more imperative than ever to business relationships, political conversations, educational institutions, and even leisure travel. This book is a must-read for anyone who anticipates cross-cultural interactions or those who just wants to become more well-rounded by understanding their own culture better.
In 1884 Karl Elsener I opened a Knife cutler’s workshop. In 1891 He delivered a major shipment of soldier’s knives to the Swiss Army. In 1897 the original Swiss Offer’s and sport knife was patented. [1] A tool full of tools. The knife that has everything you need, might need or someone you know might need, currently or in the future. The Swiss Army knife has been a tool used around the globe. Erin Meyer’s book The Culture Map: Breaking Through the Invisible Boundaries of Global Business, is the “Swiss Army Knife” of books for the global business world. If you work with people from a different state, country or region, or if you might work in this type of environment, this book is a must read. Meyers does a great job giving background and insight chapter after chapter as she navigates cultural differences that affect the work place. She gives copious real life examples of how teams of different cultural origins have struggled then rebounded after understanding her 8 scales that concentrate on one aspect of a cultures differences. She makes it easy to understand and learn from stories and graphs. A quote from the book says it all. “Whether you need to motivate employees, delight clients, or simply organize a conference call among members of a cross-culture team, these eight scales will help you improve your effectiveness.” If you need to; cut, saw, tweeze, pick, file, measure, cork screw or open a bottle the “Swiss Army Knife” is your tool. If you work cross-culture and need to; Communicate, evaluate, persuade, lead, decide, trust, disagree or schedule The Culture Map is the tool you need. Read it, keep it as a tool, and use it often.
Dave Hughes
[1] Swissarmy.com/ourhistory
Top reviews from other countries
We tend to forget the details and how a culture gap tends to influence our behavior in life and work. This books not only explains it but gives how you should assess and approach other cultures. It is well written and easy to understand. I really recommend it.
I work in a foreign country in a company with 60 nationalities. It was really important to me to read this book. It helped me work better and understand my colleagues.