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Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)
Purchase options and add-ons
Brand | Shark |
Model Name | AI Ultra |
Special Feature | Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation See more |
Color | Gray, White, Black |
Product Dimensions | 13.08"L x 8.43"W x 13.9"H |
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About this item
- INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.SharkClean App & Voice Control
- NO SPOTS MISSED: With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
- IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags like traditional auto empty robots.
- SELF-CLEANING BRUSHROLL: Digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
- PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and self-empty system the robot captures pet hair, dirt, and debris with ease.
- HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
- EXTENDED RUNTIME: With Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
- WHAT'S INCLUDED: Shark AI Robot, XL Self-Empty Base, 2 Side Brushes & 1 Filter.
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Videos
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Honest Review of Shark Robot Vacuum 1 Year After Buying
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Product information
Brand | Shark |
---|---|
Model Name | AI Ultra |
Special Feature | Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation |
Color | Gray, White, Black |
Product Dimensions | 13.08"L x 8.43"W x 13.9"H |
Included Components | (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base |
Filter Type | Cartridge |
Battery Life | 60 days |
Capacity | 0.27 Gallons |
Power Source | Battery Powered |
Are Batteries Included | Yes |
Control Method | Voice |
Compatible Devices | Google Assistant, Amazon Alexa |
Form Factor | Robotic |
Item Weight | 15.25 pounds |
Manufacturer | SharkNinja |
ASIN | B09T4YZGQR |
Item model number | AV2511AE |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #16,779 in Home & Kitchen (See Top 100 in Home & Kitchen) #18 in Robotic Vacuums |
Number of pieces | 5 |
Warranty Description | 1 year limited warranty. |
Batteries required | Yes |
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Product Description
The Shark AI Ultra Self-Emptying Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for a whole-home clean. Features include: Shark's powerful suction power, Matrix Clean Navigation for a deeper clean, Precision Home Mapping for a precise cleaning and object avoidance, and a 60-day capacity bagless base.
Compare with similar items
This Item Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -15% $508.99$508.99 List: $599.00 | -27% $399.99$399.99 List: $549.99 | -46% $379.99$379.99 List: $699.99 | -28% $468.94$468.94 List: $649.99 | $449.99$449.99 | -16% $590.00$590.00 List: $699.99 |
Delivery | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it Apr 3 - 5 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 |
Customer Ratings | ||||||
Suction power | 3.8 | 4.3 | 4.1 | 3.9 | 4.1 | 3.9 |
Value for money | 4.0 | 3.5 | 4.1 | 4.2 | — | 4.2 |
For deep cleaning | 3.4 | — | 3.8 | 3.5 | 3.7 | 3.5 |
For cleaning up hair | 3.9 | 5.0 | 4.1 | — | 4.0 | — |
Noise level | 3.8 | — | — | 4.0 | 4.1 | 4.0 |
Sold By | pexils | Amazon.com | Roborock Technology Co. Ltd | FBA Top G | Amazon.com | Deals4Less (SN Recorded) |
surface suggestion | Carpet & Hard Floors | Carpet | Hard Floor, Carpet, Wood, Tile | Hard Floor,Carpet | Carpet & Hard Floors | Carpets & Hardfloors |
batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
battery average life | 60 days | 110 minutes | 180 minutes | 120 minutes | 30 days | 110 minutes |
compatible devices | Amazon Alexa, Google Assistant | Amazon Echo | Amazon Echo, Google Home, Smartphones | Amazon Echo, Google Home | Amazon Echo | Amazon Echo |
weight | 15.25 pounds | 1.83 pounds | 7 kilograms | 15.25 pounds | 13.23 pounds | 454 grams |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of emptying the robotic vacuum cleaner. They say it works well and is easy to use. However, some customers have reported durability issues with the vacuum. They mention that it started crashing and having problems after a few days. Customers opinions are mixed on mapping, quality, value, noise, suction, and ease of use.
AI-generated from the text of customer reviews
Customers like the ease of emptying the robotic vacuum cleaner. They say the bin is easy to empty, the canister is easy, and the base is bagless. Some mention that the self-emptying feature works well and saves time. Overall, most are satisfied with the ease and convenience of using the robotic cleaner.
"...Great job on rugs, maps the house and does not miss an inch, auto dump during a run if needed, auto charge during a cleaning session if needed...." Read more
"...That was actually fun. It works perfectly. It is easy to dispose of the debris from this vacuum as well...." Read more
"...The Shark returns to it's base and empties itself without any intervention on my part...." Read more
"...The dock’s reservoir needs to be emptied after 3-4 house cleanings...." Read more
Customers are mixed about the quality of the robotic vacuum cleaner. Some mention that it does its job efficiently and accurately, while others say that it doesn't do a great job on rugs and does not sweep all the way into corners. Additionally, some customers mention that the product requires you to clean the dust collection container.
"...It is under a side table in a bedroom. Works very well from there.I used the app to map my apartment, which it did very well...." Read more
"...Pros:-it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally..." Read more
"...While bagless may seem like an advantage, it requires you to clean the dust collection container instead of just pulling out the bag and tossing it...." Read more
"...I've been using the Shark for a few weeks now, and it has always actually done its job, cleaned the specified areas, and returned to the dock for..." Read more
Customers are mixed about the ease of use of the robotic vacuum cleaner. Some mention that the app is super simple to use, and easy to manage. They also say that the setup is easy, and the app helps to see and set your rooms after mapping. However, others say that it has some quirks, is frustrating, and struggles a bit at times.
"...I think the app is pretty slick and easy to use. You can set it to vacuum every day or any odd assortment of days...." Read more
"...QUIRKS/TIPS- The errors don't always make sense. The "something stuck underneath me" error is the most common red herring...." Read more
"...You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room...." Read more
"...The Shark seems reliable and cleans great. The app is also great and seems well-written, provides a great user experience, and is fast to..." Read more
Customers have mixed opinions about the mapping of the robotic vacuum cleaner. Some find it remarkably good, while others say it's confusing and takes a while to draw the map.
"...I was quite impressed with this feature. Note, it's not gonna look like a map an architecture would come up with; think of it more like sonar you..." Read more
"...It was super efficient at mapping...." Read more
"...No biggie!MY COUPLE OF GRIPES- My map randomly deleted itself one day?..." Read more
"...UPDATED 2/19/20Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked!..." Read more
Customers are mixed about the suction of the robotic vacuum cleaner. Some mention that it doesn't get stuck, while others say that it didn't have enough suction power, and it didn’t pick up very well.
"...It handles rugs pretty well, though.Minor complaint that others have mentioned: it doesn't take the same route each time...." Read more
"...a giant area rug in our living room and it sometimes has issues with picking up stuff...." Read more
"...It seems to avoid getting stuck better than all my other vacs, and it has no trouble finding its dock and docking itself like some vacs...." Read more
"...The shark never gets caught in a corner or tight spot when there is a path out. Our Neato used to get caught frequently for no good reason...." Read more
Customers are mixed about the value of the robotic vacuum cleaner. Some mention that it's worth the extra $200 due to the features and price point. However, others say that it has disappointed and is not worth the money.
"...I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot...." Read more
"...it works well, but so far, it's been disappointing and I'm not sure it's worth the money, although I plan to keep it...." Read more
"I bought this during a Black Friday deal, so the price was great...." Read more
"...no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark...I love mine...." Read more
Customers have mixed opinions about the noise of the robotic vacuum cleaner. Some mention that it runs quietly, while others say that it makes lots of clicking and clunking noises.
"...The noise level isn't too bad...." Read more
"...-it is slightly noisy and takes a while to clean...." Read more
"...It's slightly louder on the tile than the carpet, but it is MUCH quieter than a regular hand-operated vacuum cleaner no matter what surface it's on...." Read more
"...It's not quiet, especially when it sings or when it empties itself at the dock, so it's woke me up a couple times...." Read more
Customers are dissatisfied with the durability of the robotic vacuum cleaner. They mention that it started crashing and having a lot of problems after a few days of use. The software will randomly die and the on off switch must be toggled to reboot it. Some customers also report that the side brushes have busted after six months of use and the motherboard has failed.
"...So that first time, it filled the bin with cat hair and just stopped in mid run...." Read more
"...The vacuum picked up the hair well from each area at first. But it suffered quickly...." Read more
"...After only three runs, one of the brushes is almost completely destroyed (and four replacement brushes costs $20 PLUS $10 shipping from Shark!)..." Read more
"...The Shark seems reliable and cleans great...." Read more
Reviews with images
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Top reviews from the United States
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I chose a spot for the dock that doesn't really comply with the instructions but it hasn't affected the operation in the least. It is under a side table in a bedroom. Works very well from there.
I used the app to map my apartment, which it did very well. I closed the doors to rooms i didn't want it to go - either because i just want them cleaned more thoroughly by our cleaning service or i thought it might get stuck on the rugs. It handles rugs pretty well, though.
Minor complaint that others have mentioned: it doesn't take the same route each time. And it goes over the same areas more than once.
The first time it ran, it got itself stuck under a low riser dresser so i now put a stool in front of the dresser to prevent that.
I think the app is pretty slick and easy to use. You can set it to vacuum every day or any odd assortment of days. Ours runs twice a week to be sure the cat hair gets cleaned out.
First run complaint: since it was vacuuming under beds, it was probably going places that had not been vacuumed in a long time. So that first time, it filled the bin with cat hair and just stopped in mid run. I had to take it back to the dock but even then it couldn't off load the hair. It was too full and compacted so i had to remove the bin from the robot and clean it by hand. That hasn't happened again though. Just be aware if you have any areas like that.
The app lets you do the whole house, just one room, or a selected 5 ft square space. In the app, choosing Spot, it puts a square in the middle of the screen with the house map over laid. You choose the spot by moving the map under the square until it is over the area you want cleaned. It's not intuitive, but once you see it, you know how it works.
I read many of the older reviews that mentioned a magnetic strip to keep it from going certain places like off a step. I was wondering where those strips were because mine did not come with any. I almost returned it before the first run because i do have a sunken room and was concerned about it going off the step but it ran right up to the edge, stopped, and then ran along the entire width without a problem. Pretty impressive.
It will obviously have trouble negotiating table and chair legs so if you want those areas cleaned you will need to move the chairs.
It would also be nice to know how to deal with the sunken area of our home. For now, i take it off the dock and carry it to that room before turning it on. It does the room completely and returns to the starting point where i again have to pick it up and return it to the dock. Then, i have to use the app or the button on top to tell it to return to the dock, which works ok. Im just concerned if this confuses the mapping of the rest of the house. I wish the instructions addressed this issue.
So here we go...
Pros:
-it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal).
-it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping.
- I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household.
- if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months.
- some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on.
-you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time.
CONS
-speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon.
-carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect.
-it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective.
-this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me.
Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful.
1 year update:
Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly.
Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum.
Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation.
Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max.
Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it.
Reviewed in the United States on January 24, 2021
So here we go...
Pros:
-it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal).
-it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping.
- I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household.
- if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months.
- some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on.
-you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time.
CONS
-speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon.
-carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect.
-it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective.
-this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me.
Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful.
1 year update:
Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly.
Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum.
Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation.
Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max.
Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it.