Many Christians want to do their part to help non-Christians consider the case for Jesus and Christianity but they spend too much time doing "Seat Work" (listening to sermons; listening to teachings on how to engage people; taking notes; listening to podcasts; taking some more notes; listening to lectures; taking some more notes) without the important corollary of "Feet Work" (learning by doing; engaging those who disagree in conversations; starting the conversation). What these Christians need is a bridge from the important things they begin to learn in "Seat Work" to using those things in "Feet Work" conversations. They need leaders who emphasize the "how to" of starting conversations and what to say once you're there.With this new offering, Greg Koukl does a beautiful job of beginning to create that necessary bridge. With characteristic emphasis on only the most important issues for mere Christians across the denominational spectrum, he gives sample dialogues we can practice in order to begin to feel more comfortable engaging people in conversation. This is an essential activity for most Christians I've trained. They need to role-play sample conversations in order to take the step of creating real conversations.Check out, for example, pages 154-155 (image) which features a Christian attempting to explain the Trinity to a person who thinks it doesn’t make sense. Greg shows the reader exactly the analogy and phrases he might use so that the reader can then practice the dialogue to become conversant in both the ideas and the manner. The goal then is for the reader to start putting these concepts and phrases “in her own words” so that God can use her unique personality to reach the people in her sphere of influence. Greg is clear in the book that these sample dialogues are compressed for space, so readers should not expect the sample dialogues to encapsulate full conversations “word for word.” Rather the reader should use each of Greg’s sample dialogues as a gentle but firm nudge to start a conversation and start working out precisely what to say in the context of real conversation.This book picks up where Tactics left off, but Greg gives a helpful recap on Tactics in the first four chapters so this book can function as a stand-alone for your church, small group, or family devotions. (I also highly recommend Tactics and Story of Reality, both available at Amazon.)I think the most important thing to note about Greg, though, is that he is serious about representing Christ and the Christian worldview with what he calls the “character of an ambassador.” Qualities such as being patient, fair, honest, humble, clear, dependent, ready, and attractive -- he models these qualities throughout the book in a way that will help you start to assimilate what is better “caught than taught.”This book is a gem. You won’t regret taking Greg up on his invitation to allow him through this book to come alongside you as a mentor. He’s an able guide who will help you start to turn the “Seat Work” you’ve been doing all these years into “Feet Work” in which you start sharing the hope that is within you with gentleness and respect.[Note: I currently serve as the Executive Director of Justice For All, where we'll be using this book to train our staff, and I had the privilege of serving with Greg at Stand to Reason for seven years, so I'm not a neutral reviewer. I received an advance copy of the book from the publisher.]