Brand | WYZE |
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Color | White,Grey |
Power Source | Corded Electric |
Item Dimensions LxWxH | 4.5 x 4 x 1 inches |
Connectivity Technology | Wireless |
Installation Type | Self-Adhesive |
Alert Type | Motion |
Battery Cell Composition | Lithium Polymer |
Included Components | Power Adapter, Entry Sensors, Keypad, Motion Sensor, Wyze Sense Hub |
Manufacturer | Wyze |
Part Number | WSHMS-3M |
Item Weight | 1.71 pounds |
Product Dimensions | 4.5 x 4 x 1 inches |
Country of Origin | China |
Item model number | WSHMS-3M |
Batteries | 1 Lithium Polymer batteries required. (included) |
Style | Wyze Home Security System |
Pattern | Core Kit |
Item Package Quantity | 1 |
Batteries Included? | Yes |
Batteries Required? | Yes |
Warranty Description | 1 year manufacturer |
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Ships from: Amazon.com Sold by: Amazon.com
To see product details, add this item to your cart.
FREE Returns
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns. How to return the item? - Go to your orders and start the return
- Select the return method
- Ship it!
Ships from: Amazon Sold by: Amazon Warehouse
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Wyze Home Security Core Kit: Hub, Keypad, Motion Sensor, Entry Sensors (x2); Compatible w/ Wyze Cam, Leak & Climate Sensors; 3 Mo. of 24/7 Professional Monitoring Service Incl., Subscription Required
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | WYZE |
Color | White,Grey |
Power Source | Corded Electric |
Item Dimensions LxWxH | 4.5 x 4 x 1 inches |
Connectivity Technology | Wireless |
About this item
- 24/7 Professional Security Monitoring - Get a text or call from a professional security agent in 5 seconds (yes, seconds) or less after an alarm is triggered. If an emergency is confirmed or they can’t reach you, 911 will be alerted and help sent immediately.
- Easy DIY Installation - Do-it-yourself home security has never been easier. Every security and monitoring sensor connects wirelessly to the Wyze Sense Hub, so just peel, stick, and you’re done!
- Easy to Use App - With our beloved industry-leading app experience, you can control and monitor your home’s status anywhere anytime. Arm/disarm your home remotely, view Wyze Cam feeds, set up automatic security schedules, and check the history of your home’s sensors.
- Easily Expandable - Our system supports up to 100 sensors and expanding is as easy as peel-and-stick. Customize your monitoring system to your exact home, or just add more sensors as your needs change. You can even add Wyze Sense Climate and Leak Sensors to your system to make sure your home is safe from Mother Nature too.
- $9.99/month. No hidden fees. - Professional home security shouldn’t just be for the wealthy. At Wyze, we believe deeply in providing quality technology at a price anyone can afford. At $9.99/month, our service is a fraction of the market average. The monitoring service is only available for the 50 US States at this time.
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From the brand
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Hey there!
We're Wyze, a startup based in Seattle who is on a mission to make smart home technology accessible to everyone.
We got our start in 2017 with Wyze Cam and have since built an entire ecosystem of connected products.
Whether you're looking to improve your home security, deck your place out with the latest smart home tech, or just want to keep an eye on things, Wyze has you covered.
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Product information
Technical Details
Additional Information
ASIN | B092RL8CHP |
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Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #95 in Home Security Systems |
Date First Available | April 16, 2021 |
Warranty & Support
Feedback
From the manufacturer
Videos
Videos for this product
11:58
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Wyze Home Alarm Security System Review
LifeHackster
Videos for this product
3:51
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Customer Review: Great if you know what your buying
Champ
Videos for this product
9:34
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Wyze Home Monitoring Core Starter Kit Unboxing Video
Big-C
Videos for this product
20:00
Click to play video
How To Set Up Wyze Alarm & Full Feature Demo
One Hour Smart Home
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Product Description
Wyze Home Monitoring and Wyze Sense v2 Core Starter Kit adds professional home security* at a DIY price. Simple to set up, no long-term contracts, just straightforward peace of mind. The way it should be. Wyze is trusted by over 5 million customers and is famous for making great technology accessible to everyone. This might be our greatest accomplishment yet -- Protecting the stuff you care about for only a few bucks a month. Have you looked at the other guys? No one else is even close. (*Note: active paid service required for professional monitoring).
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This Item Wyze Home Security Core Kit: Hub, Keypad, Motion Sensor, Entry Sensors (x2); Compatible w/ Wyze Cam, Leak & Climate Sensors; 3 Mo. of 24/7 Professional Monitoring Service Incl., Subscription Required | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $99.99$99.99 | -18% $89.99$89.99 List: $109.99 | $57.99$57.99 | -14% $239.00$239.00 List: $279.00 | -24% $18.99$18.99 List: $24.98 | $79.99$79.99 |
Delivery | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 |
Customer Ratings | ||||||
Easy to install | 3.4 | 4.2 | 4.4 | 4.4 | 4.0 | 4.6 |
Motion detection | 3.3 | 4.2 | 4.2 | 4.1 | 3.6 | 4.5 |
Value for money | 2.7 | 4.4 | 4.1 | — | — | 4.4 |
Tech Support | 2.6 | 4.0 | — | 3.2 | 3.1 | — |
Easy to use | — | 4.0 | 4.2 | 4.5 | — | 4.5 |
Sold By | Amazon.com | SOUJAMAO Direct | tolviviov Direct | Abode Systems Inc. | Amazon.com | GRSICO Direct |
power source | Corded Electric | AC/DC | Battery Powered | Battery Powered | Corded Electric | Corded Electric |
control method | — | touch | remote, application, voice | voice | touch | remote |
battery quantity | 1 lithium polymer, 4 aaa, 3 aa | 1 lithium polymer | 1 cr2, 5 12v | 1 lithium metal, 1 cr123a, 1 product specific, 1 unknown | 3 aa | — |
weight | — | 1.7 pounds | 1.1 pounds | 3 pounds | — | — |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value of the security system, saying it's great for the money. They also appreciate the professional monitoring costs. However, some customers have reported connectivity issues, saying the hub doesn't connect to the network. They feel the system is not reliable and has poor quality control. Customers also say the help app is not helpful and the tech support is horrible. Opinions are mixed on performance, and ease of setup.
AI-generated from the text of customer reviews
Customers appreciate the value of the security system. They mention that it's great for the money, and the professional monitoring costs are reasonable. Customers also appreciate the first three months are free. Overall, they say it'll be an excellent choice for those looking for a high-quality and reliable product.
"...The rate for monitoring is very reasonable and the first three months are free.The response for a false alarm is almost instant. I’m happy." Read more
"...If you are looking for a good quality alarm system that’s affordable then look no further oh also the monitoring monthly service is low!..." Read more
"...If you buy this, the actual equipment is great, and cheap, but pray that you don't need tech support." Read more
"...if you’re a savvy tech person go a head and get this system the price is great but if you have poor tech skills this is not for you." Read more
Customers are mixed about the performance of the security system. Some mention that it works well, the app works well and the sensors work great. However, others say that the monitoring for the sensors does not function at all, and most of the features in the system will not work.
"...Dec 16 update, Sense Hub firmware has an update. Monitor Tab still only works once after setup and until you close the app...." Read more
"...Installation was otherwise really easy and the app works well...." Read more
"...I paid $200 together for these subscriptions. But they don't work together...." Read more
"...plus that supposedly comes with the home monitoring subscription, it didn't work...." Read more
Customers are mixed about the ease of setup. Some mention it's a good product and much easier to setup, while others say it'll require a complete setup from scratch every time.
"...I’m not handsome, but I am a little bit handy.Installation was otherwise really easy and the app works well...." Read more
"...I had a few issues setting up the devices, you have to communicate through email with them, and they only reply every 24-48 hours...." Read more
"Easy to install" Read more
"Let me start by saying this is very user friendly super easy to setup even if you are not tech savvy!..." Read more
Customers are dissatisfied with the quality of the security system. They mention that it's faulty, not reliable, and has poor quality control. Some say that the product has a huge flaw and is a cheap piece of hardware. Overall, some customers feel that the system is unable to perform basic functions and is worthless.
"...- Random errors in the middle of the night at specific time intervals...." Read more
"...If you are looking for a good quality alarm system that’s affordable then look no further oh also the monitoring monthly service is low!..." Read more
"...Motion Sensor - Cheap and useless. Unless you have no windows with zero sunlight, throw this away...." Read more
"...Poor quality control." Read more
Customers are dissatisfied with the notifications provided by the security system. They mention that the help app is not helpful, the tech support is horrible, and the customer service is incompetent. They also say that it's extremely difficult to get anything resolved through the customer support department. Additionally, customers report that the app isn't user-friendly and that the technical support is not available.
"...Worked fine, the the update broke it. Totally frustrating, i’m out $100! It’s all over the internet that it’s broken, just fix it please!..." Read more
"...Notifications are delayed just like all the other Wyze products. I finally got pissed and replace it with the Ring 14 piece pro camera system...." Read more
"...It is extremely difficult to get anything resolved through their "customer service" department...." Read more
"...I have 6 cameras and 2 door locks from Wyze. They will only send you notifications, but not trigger the security system...." Read more
Customers are dissatisfied with the connectivity of the security system. They mention that the hub doesn't seem to connect to the network, it won't keep a network connection despite a strong signal, and it never reconnects. Some customers also report issues connecting the Hub via WiFi or Ethernet. Overall, customers are not happy with the product's connectivity.
"...Disconnects. The Hubs are continuously disconnecting from WIFI. Especially in the middle of the night. So, no protection when that happens.-..." Read more
"...and because of that there is no way to reconnect this system back online, as the reset button will no longer give me the “..." Read more
"...Anyhow, what I learned, NO Hub, none of your sensors work. Evan the newest camera Wyze is promo out (WYZE CAM OG ) will not work...." Read more
"...Internet was working just fine but the hub would not connect to anything I call the tech support and the person on the phone made repeatedly the..." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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My only beef with the system is the minute of alert tones when I change to HOME mode, but at least I could adjust the volume to LOW. I did have to make a bracket for one of the door sensors, because of the trim around the door. I’m not handsome, but I am a little bit handy.
Installation was otherwise really easy and the app works well.
The rate for monitoring is very reasonable and the first three months are free.
The response for a false alarm is almost instant. I’m happy.
I am updating my review to add that my home monitoring system has gone offline now and after hours of research & going through all of their suggestions, I’ve determined that the internal backup battery inside the Hub has stopped working (even thought I’ve always kept it plugged into the power source) and because of that there is no way to reconnect this system back online, as the reset button will no longer give me the “ready to connect” sound. Customer service once again is horrible. I’ve both called them and chatted online and they just say their specialist will email me to resolve the issue, yet I never get an email. It’s still under warranty and I cannot get anyone to send a replacement. Apparently the people that you are able to reach don’t have that authority and only the specialist can do that and you must rely solely on them contacting you back via email. I found about that MANY others have this exact issue when I went onto their forum.
Save yourself the hassle and money and DO NOT PURCHASE ANY WYZE PRODUCTS!!
When they first started customer service was great, but after they got a hugely funded investment for new products, they sourced all of their customer service to some foreign country that never resolved the issues. SCAM!
Could have something to do with ambient temperature being 80’ … so if you live in Florida, Texas, New Mexico or Arizona; the motion sensors might not give you the best outcome.
Reviewed in the United States on October 29, 2022
Top reviews from other countries
When setting up, it will recognize a Canadian address but errors with the post code, must enter an American zip code (I used 90210, my go to zip code)
Remember to keep your system in test mode (works normally but won’t attempt to dial emergency services)
Happy so far and feel safer knowing we are protected when home or away
La alarma del HUB es lo suficiente para ser escuchada en la casa y adicionalmente agregue reglas para que también se activen las alarmas de las cámaras que tengo instaladas.
Las alertas se activan mediante los sensores de puertas, senso de movimientos y pueden ser configuradas en el tiempo de retraso y como trabajen estas en conjunto con las cámaras wyze que detectan movimientos, sonidos y con el servicio CAM Plus ( $50 pesos por cada cámara al mes con pago automático en icloud) detecta rostros, personas, autos y paquetes 📦. (Solo tienes que ayudar un poco a wyze al inició enviando los fragmentos de tus videos para que ellos ajusten el AI de las cámaras).
Es de muy rápida y fácil instalación
La calidad de los artículos es muy buena.
El registro del HUB en la aplicación, se obtiene con una dirección postal de Estados Unidos, puede ser cualquier dirección y el mensaje de texto para la activación puede ser en receive-sms-free. Ya activado el HUB, funcionara de forma regular y la intención es compartir las cámaras y el servicio con todos los integrantes de la casa a fin de que todos estén alerta y en comunicación (Esperando que Wyze llegue a México 🇲🇽 algún día).
**Ya viene con todas las baterías incluidas. (Prometen una duración de 18meses)
Ha cumplido en cada una de sus funciones y expectativas. (a excepción del soporte Noonlight que no se tiene en Mexico).
Excelente valor por tu dinero.! Recomendado👍🏼
Only other gripe is the volume of the alarm is quite quiet considering it's supposed to ward off potential intruders