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Boost Customer Loyalty Workbook: How to Increase Sales, Customer Retention & Satisfaction | Easy Guide for Beginners Paperback – July 22, 2024

by Maria von Hope (Author)
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This Customer Loyalty Program for Beginners Course & Workbook is designed specifically for small and medium-sized enterprises (SMEs). It focuses on the essentials of customer loyalty, providing you with a clear and easy-to-follow guide to start your first customer loyalty program. Perfect for beginners, it simplifies complex concepts, making it easy to boost customer satisfaction and drive customer action.

What’s Inside:
  • Beginner’s Guide to Customer Loyalty: Learn the fundamentals of customer loyalty and why it’s crucial for your business. Understand how loyalty programs can transform casual buyers into devoted advocates for your brand.
  • Easy Step-by-Step Implementation: Follow our clear, straightforward steps to set up your customer loyalty program. This section breaks down the process into manageable tasks, ensuring you can implement a successful program even if you’re new to marketing.
  • Planning and Preparation: Discover the importance of planning and preparing thoroughly before launching your loyalty program.
  • Rewards Schemes: Dive into various reward options, from exclusive and non-exclusive rewards to high, medium, and low-value categories. Find out how to select the right rewards to motivate your customers and enhance their loyalty.
  • RFM Analysis: Uncover the power of Recency, Frequency, and Monetary (RFM) analysis in understanding customer behavior. Learn how to segment your customers and tailor your loyalty strategies to maximize engagement and retention.
  • Advanced Knowledge Check: Test your understanding with a bonus quiz designed to challenge your grasp on the intricate aspects of customer loyalty programs. Strengthen your expertise and ensure you’re ready to implement effective strategies.
Focused on the Basics:
This workbook is tailored for beginners and small business owners. It prioritizes understanding the basics of customer loyalty and provides the necessary steps to start your first loyalty program. Unlike more comprehensive guides, it does not cover the entire project planning and execution process. Instead, it offers practical, actionable advice to get you started on the right path.

Why This Workbook?
  • Customer Satisfaction & Loyalty: Implement strategies that not only satisfy your customers but make them loyal advocates of your brand.
  • Increase Sales: Drive repeat purchases and enhance sales by making customers love your brand and keep coming back.
  • Marketing Made Easy: Simplify your marketing efforts with easy-to-follow steps and practical advice tailored for beginners.
  • For SMEs: Specifically crafted for small businesses, this workbook addresses the unique challenges and opportunities faced by SMEs.
  • Great Customer Experience: Learn how to deliver a superior customer experience that sets your business apart from the competition.
Embark on your journey to mastering customer loyalty programs with confidence. This workbook is your ultimate guide to building lasting customer relationships and driving business growth. Let's get started and make your customers love you more!

Ready to take your customer loyalty knowledge to the next level? By subscribing as a member at www.boostcustomerloyalty.com, you’ll gain access to:
- Exclusive Content: Dive into our comprehensive blog, featuring articles on the latest trends, essential skills, and best practices in customer loyalty.
- Knowledge and Insights: Stay ahead of the curve with expert insights, detailed examples, and practical advice tailored for SMEs.
- Skill Building: Enhance your marketing skills with tips and strategies specifically designed to drive customer action and increase sales.
Subscribe now at www.boostcustomerloyalty.com!
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  1. Print length
    122 pages
  2. Language
    English
  3. Publication date
    July 22, 2024
  4. Dimensions
    8.5 x 0.28 x 11 inches
  5. ISBN-13
    979-8333754646
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Product details

  • ASIN ‏ : ‎ B0DB55JVBQ
  • Publisher ‏ : ‎ Independently published (July 22, 2024)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 122 pages
  • ISBN-13 ‏ : ‎ 979-8333754646
  • Item Weight ‏ : ‎ 13.4 ounces
  • Dimensions ‏ : ‎ 8.5 x 0.28 x 11 inches

About the author

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Maria von Hope

Maria von Hope

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As founder of HOPE: Hohenauer Personality & Enterprise e.U. I have devoted my career to helping professionals at all levels with project management and optimisation of business processes. Over two decades, I have worked with many cross-industry-sector individuals, from graduate to CEO, as well as delivering bespoke project management, optimisation of processes, creating corporate business process maps and establishing professional project and process management for businesses across CEE.

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