$0.00$0.00
- Click above for unlimited listening to select audiobooks, Audible Originals, and podcasts.
- One credit a month to pick any title from our entire premium selection — yours to keep (you'll use your first credit now).
- You will get an email reminder before your trial ends.
- $14.95$14.95 a month after 30 days. Cancel online anytime.
-13% $17.71$17.71
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play Audible Audiobook – Unabridged
2019 Amazon.com Best Books of the Year
This program includes material read by the authors.
In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need.
Spanning over a century of sweeping changes, from women’s rights to the Great Depression to World War II to the rise of the digital era, this audiobook unpacks the ways in which the world has been - and continues to be - remade according to the principles of the once-obscure discipline of user-experience design.
In this essential program, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change - an underappreciated but essential history that’s pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time - and you’ll never interact with technology the same way again.
- Listening Length11 hours and 18 minutes
- Audible release dateNovember 19, 2019
- LanguageEnglish
- ASINB07ZQJ9BMG
- VersionUnabridged
- Program TypeAudiobook
Read & Listen
Get the Audible audiobook for the reduced price of $3.00 after you buy the Kindle book.
People who viewed this also viewed
- Audible Audiobook
- Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User ExperienceAudible Audiobook
- Audible Audiobook
- Audible Audiobook
- Audible Audiobook
People who bought this also bought
- Audible Audiobook
- Audible Audiobook
- Audible Audiobook
- UX Management Methods: A User Experience Design Leadership Guide for Beginners: How to Lead UX Designers or Master the UX Research Lifecycle as a Team of OneAudible Audiobook
- Audible Audiobook
Related to this topic
- Audible Audiobook
- Audible Audiobook
- Audible Audiobook
- Audible Audiobook
- Audible Audiobook
Product details
Listening Length | 11 hours and 18 minutes |
---|---|
Author | Cliff Kuang, Robert Fabricant |
Narrator | Jean Ann Douglass |
Whispersync for Voice | Ready |
Audible.com Release Date | November 19, 2019 |
Publisher | Macmillan Audio |
Program Type | Audiobook |
Version | Unabridged |
Language | English |
ASIN | B07ZQJ9BMG |
Best Sellers Rank | #63,815 in Audible Books & Originals (See Top 100 in Audible Books & Originals) #12 in Industrial Engineering (Audible Books & Originals) #33 in Industrial Design (Books) #63 in Design History & Criticism |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonReviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
I have found the most revealing how ease of use of equipment came to prominence only recently, despite the obvious (in hindsight?) proofs how catastrophic a bad design can be - be it a bomber plane, lawn mower or nuclear power station. It is difficult for people to change beliefs, the notion of “human error” lingered for far too long. By the same token, new products have to build upon contemporary mental models; if they are too dissimilar then almost nobody will adopt them. Early cars experimented with tillers, as they were familiar to people with boat-piloting experience (and nobody had experience with automobiles). Sometimes a product is released ahead of its time, failing not necessarily of technical shortcomings but rather because nobody has experiences allowing to use it without friction, to recognize its metaphor.
Another eye-opener - as technology evolves to be simpler to use, it becomes invisible. Ultimately, the whole environment will anticipate and seamlessly support the needs of customers. The forefront of such changes lies in companies which have total control of their environments - like Disney in its parks, or Carnival with cruise ships. There, customer journeys can be designed end-to-end, with every component - sensors, wall screens, personnel training - engineered and controlled by a single organisation. However, with projects of such scale, seamless experience is threatened by the inability of large organisations to operate under a common vision. Politics, feuds between departments, distrust between teams - all of that shows in the finished product as cracks in otherwise smooth experience. And once your customers notice the technology behind, the magic is gone.
The book is filled with many such lessons, particularly revealing for readers not educated in the design field. Some reviewers claim that it falls short of giving enough detail on how exactly designers work and how companies differ in methodologies. That may be true, but the authors’ intent is clear - to describe a high-level overview of many elements comprising the design craft. And I cannot state enough how enjoyable is their story. Highly recommended.
It will make you appreciate the thought that went into creating the world we live in. As someone in tech, I'll be giving this book to friends and family so they can hopefully finally understand why I keep talking about the things I do!
It lacks, however, a more complete outline of design ideas and influences from Europe and the rest of the world, although the authors allude to some of those in some places. Bauhaus, German design and Dieter Rams, for example, had a bigger impact on the world than some of the other products and ideas that the authors spend time on (e.g. the Carnival Medallion). Perhaps that was not the point, but these products (and others…) had a lasting influence on design and how people expect things to work.
It feels like this book is work of a journalist who just forced to write something on each of those 350 pages.
If you want a good book around user experience, keep searching.
Top reviews from other countries
Súper recomendado!
I expected this books to scratch some surface level design concepts but it turns out to be a very deep, thoughtful and detailed book.
I have enjoyed every chapter. The book not only provides concepts but also the history, present and the future possibilities.