[EDIT1/1]: The third Rotnwell case I ordered was the single tiered 12-slot case. Amazing! It came in two days! I have one thing to say about the packaging. NOW THAT'S HOW TWO PACKAGE A ROTHWELL CASE FOR SHIPPING!!! It arrived quickly and in immaculate shape. I need to order the two-tiered 12-slot case next. 👍● THINGS GOT VERY COMPLICATED: I made the right purchases, but things went wrong. Three items arrived in a 16"×18"×12" box. 1.) the 2.4 lb watch repair kit was 9.33"D×14.17"W×1.54"H, 2.) the smaller 4.8 lb Rothwell case was 9.5"D×16.0"W×3.75"H, and 3.) the larger 7.5 lb Rothwell case was 9.5"D×16.0"W×5.375"H. When they were shipped, they were prepped for gift-wrapping, not prepped for shipment. Somebody used only four of those little air pillows in a row to protect everything, and the first and fourth pillows were deflated. Damage was almost guaranteed to occur. One of the corners of the outer shipping box was torn from top to bottom.● PACKING FOR TRANSPORT: The single-tier twelve-slot case arrived in pristine condition. But the two-tier twelve-slot case with jewelry drawer arrived as a threat to health and safety. Unboxing started with pleasantly heightened anticipation and ended with a vacuum cleaner. I'm not sure what the transparent part of the lid is made of, but it shatters just like glass. Uncountable little pieces clinked and tinkled as we cautiously raised the styrofoam sheet only to confirm our disappointment. I was looking forward to the delivery, but I anticipated no problems. Was my anticipation rewarded? Yes. Was it denied? Yes. Because "Things Got Very Complicated". Now I have to hope the replacement arrives in better shape than the first one did. The Rothwell b9x had a giant "V"-shaped gash in the top and it was full of pieces of shattered glass.● HALF INCH THICK DIVIDERS: The dividers are more or less, near 12.7 mm or 0.5 in wide. These are not thin cardboard slats that change position depending on the humidity. Rothwell dividers, like the trays they're in, do not move at all because they are built in and solid. The clearance is about one inch from the top of the dividers with the lid closed. The top of the watch tray, all along the perimeter and the top of the dividers, is cushioned about 4 mm deep. The other black surfaces, inside and out, are not as padded, but they are soft to the touch. The faux suede is little more than paint, but these watch cases are on a whole other level than the cardboard slat versions; just not the same thing at all.● WATCH PILLOW PERFECTION: I was shopping for fluffy pillows like the ones you get in single-watch cases. But these glass top cases are for display, and I realized soft fluffy pillows aren't made for that. These watch pillows have a definite capsular profile with firm cornered edges. But the middle part which the watch wraps around, is softer with some tension to securely hold the watch. The firmness of each pillow allows it to fit snugly in its slot so that it can be lifted up at the back for that tilted display which some prefer. Even when the lid is closed.● GENERAL DIMENSIONS INFO: Hopefully, you will find pillow and pillow space dimensions elsewhere. I'm focusing instead on other insights most people neglect. Suffice it to say my Tesla watch, including the tubes and leather wristband, is tilted up in the closed case without occupying any space intended for a neighboring watch on either side.● A FEW GENERAL STATEMENTS: Rothwell cases are among the more pricey ones in Amazon, but having purchased one of the cheaper black faux leather cases with the white thread trim, I can tell you that I can not settle for less than the Rothwell design. When I pick up my Rothwell case, it feels good in my hands, and my watches look good in it. I'm sure I dont want strangers to see it and be tempted to visit in my absence. I suppose certain people who are used to genuine leather and fine artisnal craftsmanship, will not be as impressed by the Rothwell series watch cases. But we do our own chores, so to us, the Rothwell brand is exquisite, luxurious, a persistent pleasure to own. Generally speaking, if asked, my advice would be to spend a little more to enjoy how you keep your watches. I shouldn't be spending this kind of money on anything, so I had to think about it for a few weeks, and now I'm trying to decide whether I'll own three or four Rothwell display cases.▪︎Note that this information mostly applies to the single-tier twelve-slot case. The other bigger case arrived in pieces due to poor packing.▪︎If you prefer a different type of watch pillow, you can purchase them elsewhere. Be careful with your measurements.▪︎There is one feature that Rothwell missed. If you want a ribbon or side hinge to keep the lid from wearing out, you could add your own, but give it some thought first. You want to get it right.