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Ring Alarm Pro (newest model), 14-Piece Kit, built-in eero Wi-Fi 6 router and 30-day free Ring Home subscription

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Ring Alarm Pro Security
Ring Alarm Pro
Device Only
This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with an Alexa device
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Total Price: $429.98
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Purchase options and add-ons

  • Ring’s best home security system with built-in eero Wi-Fi 6 router to help protect against break-ins, and more. Plus, Alarm Pro ensures your connected home runs on a secure mesh wifi network.
  • Customizable home protection. This kit includes one Alarm Pro Base Station, two Keypads, eight Contact Sensors for windows/doors, two Motion Detectors for hallways/rooms, and one Alarm Range Extender. Cover more rooms and detect more threats when you add Alarm Sensors, and eero 6 extenders, all sold separately, at any time.
  • Fast and secure internet. Helps keep your devices connected with reliable wifi with speeds up to 900 mbps and covers up to 1,500 sq. ft. Create a secure network with optional online threat protection.
  • Easy installation. Everything you need for installation is in the box. Simply plug-in the Pro Base Station, set up via the Ring and eero Apps, and place your sensors in your ideal locations.
  • More peace of mind. Subscribe to Ring Home Premium (sold separately), to Arm your Alarm from anywhere, keep your system online if the Wi-Fi goes down, and more. Plus, add Alarm Professional Monitoring to your eligible Plan for emergency police, fire and medical response, and more.
  • Better with Alexa - Arm and disarm your Ring Alarm using only your voice with a compatible Ring Home Plan (subscription required, sold separately).

Top Brand: Ring

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100K+ customers rate items from this brand highly
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Alarm Pro Security Kit, 14-piece

  • Receive real-time alerts when unexpected motion is detected, or when doors and windows open with the included sensors. Get 24/7 emergency response when you add our Alarm Professional Monitoring1 service to your eligible Ring Home subscription (both sold separately).

  • Built-in eero Wi-Fi 6 router helps keep your devices connected and blankets your home in reliable Wi-Fi while keeping your network safe and secure.2

  • 24/7 Backup Internet keeps all your wifi connected devices connected if the internet goes out.3

Ring Alarm Pro Base Station
Built-in eero Wi-Fi 6 router, 24/7 Backup Internet, Online Backup for Ring Cameras, Battery Backup, Ring Alarm Enabled
Whole-home security

Ring’s best whole-home security

Alarm Pro delivers first-of-its-kind protection for your home and the Wi-Fi it runs on. Work, stream, and game on a secure network that stays online, even if the internet drops. Need emergency support? You’ve got it. Subscribe to Ring Home Premium (sold separately) and add Alarm Professional Monitoring1, and we’ll request the police, fire, or medical help you need, 24/7.

Revolutionary protection for your connected home

Secure your home like never before by upgrading to a mesh Wi-Fi router for improved performance and connectivity for your compatible security devices. Stay online with Wi-Fi speeds up to 900 mpbs, and coverage up to 1,500 sq. ft.2 Control your home security system from the Ring app and manage your network in the eero app4. Alarm Pro Base Station delivers fast, reliable Wi-Fi that helps keep your network safe and enhances your whole-home security.

Power your upgraded home security

Ensure your Alarm is ready for anything

Subscribe to Ring Home Premium to get backups to keep you protected during an internet outage, add a Professional Protection service for 24/7 emergency support, and so much more.

Ring Protect Pro: The ultimate Ring home security subscription

Remote Arm and Disarm

Whether you’re across town or across the world, Arm your Ring Alarm right from your phone. Almost home? Disarm it remotely, too, from the Ring App.

Stay online in a blackout

If your internet goes out, 24/7 Backup Internet3 keeps your Wi-Fi and Ring Alarm system online. 3GB of data is included every month.

Add Alarm Professional Monitoring1

We’ll request dispatch of emergency police, fire, or medical responders when break-ins or other emergencies are detected by your Alarm. Learn more about Ring Home

Control it all from the Ring app

Get mobile alerts if a window opens while you’re away, link select Ring cameras to start recording when your Alarm is triggered, and more from one simple dashboard. Subscribe to Ring Home (sold separately) to Arm and Disarm your whole system with a tap.1

Manage wifi and network security

Manage wifi and network security

Security and privacy controls

Security and privacy controls

Learn more here

Real-time notifications

Real-time notifications

Home and Away modes

Home and Away modes

Easy installation

Step 1

Step 1

Connect to the Ring app and plug in your Alarm Pro Base Station.

Step 2

Step 2

The Ring app will direct you to connect to the eero app. Set up your wifi network in the eero app.

Step 3

Step 3

After wifi is setup in the eero app you’ll be directed to the Ring app to connect and pair your Ring devices, then mount your devices around your home.

Works with Alexa

Works with Alexa

Connect Ring Alarm to select Alexa-enabled devices to easily set your Alarm in home, away, and disarm modes and check the status of your security system with hands-free voice control.⁵

Technical Details

Base Station

Router

Built-in eero Wi-Fi 6 router. Wifi speeds up to 900 mbps, and coverage of up to 1,500 sq. ft. Add additional eero 6 Extenders for more coverage.

Power

100-240V 50/60Hz AC Adapter included

Battery life

Rechargeable 24-hour battery backup⁶

Operating conditions

Indoor use, 32°F to 104°F (0°C to 40°C)

Dimensions

6.65 in x 6.65 in x 1.46 in (168.9 mm x 168.9 mm x 37.0 mm)

Installation

Place on any flat surface, such as table tops

Ring Alarm Pro is designed to be used as your primary router and must be directly connected to your modem, replacing your existing network.

Connectivity

Ethernet, wifi, Z-Wave, Bluetooth for setup. Works with Ring certified (WWR) with Kwikset Smart Code Touchpad, Schlage Connect Smart Deadbolt, Yale Real Living Assure, Dome Siren, and First Alert.

Warranty and service

Ring Alarm Pro includes 1-year limited warranty and service. Use of Ring Alarm Pro is subject to terms and conditions.

Support

Click here to view more information on the Ring Alarm Pro support page.

For monitoring licenses, visit ring.com/licenses.

Software security updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.

Generation

Ring Alarm Pro Base Station - 1st Gen - 2021 release

*Disclaimers *

1A compatible Ring subscription (sold separately) is required to enroll in Alarm Professional Monitoring. Service available within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.

2Built-in eero mesh Wi-Fi router provides up to 1500 sq. ft. of coverage. Use as an extender requires an existing eero network; adding eero extenders expands coverage in larger homes. Internet connection speeds depend on your internet service provider. Maximum wireless signal rates are derived from IEEE standard 802.11 specification. Specifications assume wired ethernet connection, experienced speeds may vary based on network configuration. Coverage estimates are based on normal use conditions. Actual range and performance can vary, including due to factors such as interference, connected devices, device usage, building materials and obstructions. Specifications are based on use of a Wi-Fi 6 or later generation client device. Use of eero products and services, including the eero Wi-Fi router, requires creation of an eero account and agreement to eero’s Terms of Service, found at eero.com/legal. You can review eero’s Privacy Notice at eero.com/legal/privacy.

3Compatible Ring subscription (www.ring.com/plans) required, (sold separately). Extra data charges may apply. Cellular data provided by third party carrier. Backup power required during power outage. Visit ring.com/alarm-pro for details.

4Ring Alarm and all Ring Alarm accessories require a compatible Ring subscription (sold separately) for digital arming/disarming and certain other in-app features. [Customer reviews may reference features that require a subscription.]

5A compatible Ring subscription required, (sold separately). Alarm Cellular Backup uses a third-party carrier. 6Battery life is dependent on device settings, usage, and other factors. Internal battery backup lasts up to 24 hours in Low Power Mode. In Low Power Mode, only some security features, including Alarm Cellular Backup, are available. Battery life is dependent on device settings, usage, environment, and other factors.

Keypad

Power

AC Adapter, rechargeable battery included

Security modes

Disarmed, Away, and Home

Operating conditions

Indoor use, 32°F to 104°F (0°C to 40°C)

Dimensions

4.13 in x 4.41 in x 0.75 in (104.9 mm x 112.0 mm x 19.0 mm)

Installation

Wall mount with Quick-Release Bracket or place it on any flat surface.

Connectivity

Z-Wave (250-foot range to Base Station open air, line of sight)

Warranty and service

1-year limited warranty and service included. Use of Ring Alarm Keypad is subject to the terms found here.

Support

Click here to view more information on the Ring Alarm support page.

For monitoring licenses, visit ring.com/licenses.

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.

Generation

Ring Alarm Keypad - 2nd Gen - 2020 release

Contact Sensor

Power

CR2032 coin cell batteries

Battery life

Approximately 3 years

Maximum distance between sensors

1 inch. Leave ½” space on non-magnet side to access battery compartment

Operating conditions

Indoor use, 32°F to 120°F (0°C to 49°C)

Dimensions

1.56 in x 2.09 in x 0.55 in (39.6 mm x 53.1 mm x 14.0 mm)

Installation

Mounts to doors and windows.

Connectivity

Z-Wave (250-foot range to Base Station open air, line of sight)

Warranty and service

1-year limited warranty and service included. Use of Ring Alarm Contact Sensor is subject to the terms found here.

Support

Click here to view more information on the Ring Alarm support page.

For monitoring licenses, visit ring.com/licenses.

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.

Generation

Ring Alarm Contact Sensor - 2nd Gen - 2020 release

Motion Detector

Power

2 AA batteries

Operating conditions

Indoor use, 32°F to 120°F (0°C to 49°C)

Dimensions

2.6 in x 2.6 in x 1.53 in (66.0 mm x 66.0 mm x 38.9 mm)

Installation

Mounts to room corners or flat walls.

Connectivity

Z-Wave (250-foot range to Base Station open air, line of sight)

Warranty and service

1-year limited warranty and service included. Use of Ring Alarm Motion Sensor is subject to the terms found here.

Support

Click here to view more information on the Ring Alarm support page.

For monitoring licenses, visit ring.com/licenses.

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.

Generation

Ring Alarm Motion Detector - 2nd Gen - 2020 release

Range Extender

Power

100-240V 60Hz

Battery life

24-hr battery backup (lithium ion)

Operating conditions

Indoor use, 32°F to 104°F (0°C to 40°C)

Dimensions

1.86 in x 3.19 in x 1.66 in (47.2 mm x 81.0 mm x 42.2 mm)

Installation

Plugs into standard power outlets.

Connectivity

Z-Wave (250-foot range to Base Station, extends Z-Wave a further 250 feet)

Warranty and service

1-year limited warranty and service included. Use of Ring Alarm Range Extender is subject to the terms found here.

Support

Click here to view more information on the Ring Alarm support page.

For monitoring licenses, visit ring.com/licenses.

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.

Generation

Ring Alarm Range Extender - 2nd Gen - 2020 release

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Customer reviews

4.4 out of 5 stars
1,590 global ratings

Review this product

Share your thoughts with other customers

Customers say

Customers find the security system easy to set up and operate. They say it works well and has useful add-on features like smoke and carbon monoxide sensors. Many consider it a good value for large homes, with professional monitoring affordable. While most are satisfied with the security and alarm functionality, some have differing opinions on connectivity, reliability, and internet speed.

AI-generated from the text of customer reviews

83 customers mention "Ease of setup"73 positive10 negative

Customers find the security system easy to set up and use. The installation of everything, whether it's the router/alarm or sensors, is seamless. The included instructions and intuitive mobile app guide them through the setup. They mention that the app is user-friendly and the expansion as needed is easy.

"...The good (mostly on the Ring system): 1. Easy to install and configure the Ring alarm system via the web or mobile app.. your choice. 2...." Read more

"...The setup was pretty seamless, but right after I added this as the gateway router to my network, I started getting connectivity issues with my..." Read more

"...The system was relatively easy to install. I had to pick up some screws since the door sensors didn’t fit on the door casings well...." Read more

"...The included instructions and intuitive mobile app guided me through the process step by step, without the need for professional assistance...." Read more

81 customers mention "Functionality"62 positive19 negative

Customers appreciate the functionality of the product. They find it easy to set up and operate, with straightforward instructions. The alarm system works well with helpful add-on features like smoke/CO2, and the Ring app works very well. The installation process is simple and user-friendly, and the device immediately and works without issues when connected. Overall, customers are satisfied with the product's reliability and performance.

"...detectors were picked up by the device immediately and worked with no issues when connected...." Read more

"...The security system seems to be working fine, but without having the network built-in, you wont get backup internet option, which means you are not..." Read more

"...The system once installed worked perfectly for a week. Then we left on vacation...." Read more

"Awful alarm system. Often try to alarm but says no connection wifi or mobile. But it will allow me to connect to other features...." Read more

35 customers mention "Value for money"30 positive5 negative

Customers appreciate the value for money of the product. They find it affordable and a good security system for large homes. The professional monitoring is also affordable, and the app works well.

"...6. Battery replacement in the sensors are easy to do and cost is not that high.. just a few button batteries and the system tells you if any are..." Read more

"...the professional monitoring is also affordable. --cheaper than almost all alternatives. --Ease of setup!..." Read more

"...4. The Ring app works very well and is handy if you pay for the service. Conclusion..." Read more

"...Finally, the system seemed to be a good value for a year...." Read more

32 customers mention "Security"25 positive7 negative

Customers like the security of the product. They say it's a good product that protects their home, is easy to use, and install. The virtual security guard feature gives them peace of mind and makes them feel safe. The system also has safety settings for internet activity and logs for bandwidth testing.

"...3. Eero has safety settings for internet activity and logs for bandwidth testing, etc...." Read more

"...In conclusion, the Ring Alarm Pro 14-Piece Kit is an exceptional home security solution that offers comprehensive coverage, easy installation,..." Read more

"...motion detection, contact sensors, and a powerful siren, ensure my home's safety, while the 30-day free Ring Protect Pro subscription offers round-..." Read more

"...The Good 1. The security portion of the system is very good. Easy to install and set up and has worked well. 2...." Read more

26 customers mention "Alarm functionality"19 positive7 negative

Customers like the alarm functionality. They find it simple to set up, with nice features like night vision and video quality. However, some find the overall quality and reliability lacking. Some customers consider this a great DIY alarm system that triggers the alarm if necessary. Overall, they appreciate the good alerts, video quality, range, and night vision.

"...providing timely notifications to my smartphone and triggering the alarm if necessary...." Read more

"...With a comprehensive 14-piece alarm system and a built-in eero Wi-Fi 6 router, this kit offers unmatched protection and network coverage...." Read more

"...No notification as to why and event history doesn't show it went off. Central monitoring didn't call. Clearly bogus trigger...." Read more

"...Pros. Great alerts, great video quality, range, and night vision...." Read more

65 customers mention "Connectivity"20 positive45 negative

Customers have mixed opinions about the connectivity. Some say the WiFi signal is strong and they don't need any extenders for a 1,800 sqft area. Others mention issues with cellular connectivity, saying the network keeps disconnecting from phones and other devices.

"...A few dislikes (mostly on the Eero system): 1. No separation of 2/5ghz WiFi channels of the Eero device...." Read more

"...of components, such as motion detectors, door/window sensors, a base station, and more, to cover every entry point and key area of my home...." Read more

"...Every minute or so, the network keep disconnecting from my phones and other devices, and then it reconnect immediately after that...." Read more

"...it wore lights for our pets work on smart outlets and do not work with the internet down...." Read more

45 customers mention "Reliability"18 positive27 negative

Customers have different views on the product's reliability. Some find it reliable, solidly constructed, and easy to install. Others report issues with performance and connectivity, such as weak EERO and intermittent issues.

"...close the slider it jars the cover for the battery sensor and it becomes troubled.. So my options are to either deal with it .. or buy another sensor..." Read more

"I have no complaints about the system so far. It seems like solid construction...." Read more

"...This keeps on happening every minute or so, making it unusable...." Read more

"...The reliability and performance of the Ring Alarm Pro system have been outstanding...." Read more

26 customers mention "Internet speed"8 positive18 negative

Customers have different views on the internet speed. Some find it easy to install, with a quick response time and impressive system performance. They are up and running in less than 30 minutes, with no crashes. Others report slow and unresponsive UX, with 4G failover taking 3-5 minutes and notifications being delayed by 2 to 4 minutes. The router does not provide 1GB speed as advertised.

"...Might be a eero issue. Not sure but other notifications are also delayed by about 2 to 4 minutes. Not good when it comes to a security system...." Read more

"...And it takes about a minute to reset. Should be much faster in 2022! Finally, when it comes to setup sensors, it was easy. Really easy...." Read more

"...system offers outstanding features, seamless integration, and reliable performance, making it a standout choice for anyone seeking a top-notch..." Read more

"...This eero version limits you to a 500 mb transfer speed...." Read more

Not a perfect system, but close enough for me.
5 out of 5 stars
Not a perfect system, but close enough for me.
We purchased the 14-piece system for our newly built house. The system was easy enough to setup and install.The good (mostly on the Ring system):1. Easy to install and configure the Ring alarm system via the web or mobile app.. your choice.2. Easy to expand to you run out of $$$. just press a button and the new devices that were lost and now found on your system.3. Eero has safety settings for internet activity and logs for bandwidth testing, etc. Make easy to troubleshoot issues with applications and other WIFI devices.4. Custom modes and arming options. You can create custom zones for your own needs to arm the system.5. Kit is relatively cheap for currently security systems out there.6. Battery replacement in the sensors are easy to do and cost is not that high.. just a few button batteries and the system tells you if any are low.A few dislikes (mostly on the Eero system):1. No separation of 2/5ghz WiFi channels of the Eero device. Even when you switch off the 5ghz temporary, some devices do not like that option.2. Eero device has no ability to configure or monitor via a web URL.. you must use the app. I don't like this at all as when I am in front of my PC I can check the Ring alarm system and its settings.. why not have one for the Eero too?3. Only 1 Ethernet port on the Eero switch. That is NOT good.. You cannot get your true internet speed you pay for with WIFI and if you have devices you wish to hard-wire, you only choice is to by another switch to expand it.4. Stick and no forgiveness. I placed a door sensor too close to the frame and now when we open and close the slider it jars the cover for the battery sensor and it becomes troubled.. So my options are to either deal with it .. or buy another sensor.. since they give you no spare adhesive pads.5. Gotcha on monthly fees for saving video to cloud (if you buy cameras) $20.00 a month may not sound like alot .. but that is why the system is cheaper.. so get you coming and going forever.6. Neighborhood app.. Uggg. check the internet.. it is buggy and broken most of the time. If you want to use it.. better start working on it prior to installing your systemOne other observation.. Do NOT buy the optional battery packs... You are much better off buying a good UPS that the Ring system will plug into thereby giving you a battery backup and a surge protector ast the same time.. and it actually being cheaper.Just my take.. Close to perfect, but not there yet.
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Top reviews from the United States

  • Reviewed in the United States on August 18, 2022
    Style: Ring Alarm ProConfiguration: Device OnlyVerified Purchase
    We purchased the 14-piece system for our newly built house. The system was easy enough to setup and install.

    The good (mostly on the Ring system):
    1. Easy to install and configure the Ring alarm system via the web or mobile app.. your choice.
    2. Easy to expand to you run out of $$$. just press a button and the new devices that were lost and now found on your system.
    3. Eero has safety settings for internet activity and logs for bandwidth testing, etc. Make easy to troubleshoot issues with applications and other WIFI devices.
    4. Custom modes and arming options. You can create custom zones for your own needs to arm the system.
    5. Kit is relatively cheap for currently security systems out there.
    6. Battery replacement in the sensors are easy to do and cost is not that high.. just a few button batteries and the system tells you if any are low.

    A few dislikes (mostly on the Eero system):
    1. No separation of 2/5ghz WiFi channels of the Eero device. Even when you switch off the 5ghz temporary, some devices do not like that option.
    2. Eero device has no ability to configure or monitor via a web URL.. you must use the app. I don't like this at all as when I am in front of my PC I can check the Ring alarm system and its settings.. why not have one for the Eero too?
    3. Only 1 Ethernet port on the Eero switch. That is NOT good.. You cannot get your true internet speed you pay for with WIFI and if you have devices you wish to hard-wire, you only choice is to by another switch to expand it.
    4. Stick and no forgiveness. I placed a door sensor too close to the frame and now when we open and close the slider it jars the cover for the battery sensor and it becomes troubled.. So my options are to either deal with it .. or buy another sensor.. since they give you no spare adhesive pads.
    5. Gotcha on monthly fees for saving video to cloud (if you buy cameras) $20.00 a month may not sound like alot .. but that is why the system is cheaper.. so get you coming and going forever.
    6. Neighborhood app.. Uggg. check the internet.. it is buggy and broken most of the time. If you want to use it.. better start working on it prior to installing your system

    One other observation.. Do NOT buy the optional battery packs... You are much better off buying a good UPS that the Ring system will plug into thereby giving you a battery backup and a surge protector ast the same time.. and it actually being cheaper.

    Just my take.. Close to perfect, but not there yet.
    Customer image
    5.0 out of 5 stars Not a perfect system, but close enough for me.
    Reviewed in the United States on August 18, 2022
    We purchased the 14-piece system for our newly built house. The system was easy enough to setup and install.

    The good (mostly on the Ring system):
    1. Easy to install and configure the Ring alarm system via the web or mobile app.. your choice.
    2. Easy to expand to you run out of $$$. just press a button and the new devices that were lost and now found on your system.
    3. Eero has safety settings for internet activity and logs for bandwidth testing, etc. Make easy to troubleshoot issues with applications and other WIFI devices.
    4. Custom modes and arming options. You can create custom zones for your own needs to arm the system.
    5. Kit is relatively cheap for currently security systems out there.
    6. Battery replacement in the sensors are easy to do and cost is not that high.. just a few button batteries and the system tells you if any are low.

    A few dislikes (mostly on the Eero system):
    1. No separation of 2/5ghz WiFi channels of the Eero device. Even when you switch off the 5ghz temporary, some devices do not like that option.
    2. Eero device has no ability to configure or monitor via a web URL.. you must use the app. I don't like this at all as when I am in front of my PC I can check the Ring alarm system and its settings.. why not have one for the Eero too?
    3. Only 1 Ethernet port on the Eero switch. That is NOT good.. You cannot get your true internet speed you pay for with WIFI and if you have devices you wish to hard-wire, you only choice is to by another switch to expand it.
    4. Stick and no forgiveness. I placed a door sensor too close to the frame and now when we open and close the slider it jars the cover for the battery sensor and it becomes troubled.. So my options are to either deal with it .. or buy another sensor.. since they give you no spare adhesive pads.
    5. Gotcha on monthly fees for saving video to cloud (if you buy cameras) $20.00 a month may not sound like alot .. but that is why the system is cheaper.. so get you coming and going forever.
    6. Neighborhood app.. Uggg. check the internet.. it is buggy and broken most of the time. If you want to use it.. better start working on it prior to installing your system

    One other observation.. Do NOT buy the optional battery packs... You are much better off buying a good UPS that the Ring system will plug into thereby giving you a battery backup and a surge protector ast the same time.. and it actually being cheaper.

    Just my take.. Close to perfect, but not there yet.
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    86 people found this helpful
    Report
  • Reviewed in the United States on December 4, 2024
    Style: Ring Alarm ProConfiguration: Device OnlyVerified Purchase
    I have no complaints about the system so far. It seems like solid construction. All of the devices, like the door sensors and motion detectors were picked up by the device immediately and worked with no issues when connected. The range extender is great and helps make all of the devices work around my 1800 square-foot home. It’s nice to know that. I also have battery back up and cellular back up when I subscribe to the plan to know my home is still secure if there is an outage.
    One person found this helpful
    Report
  • Reviewed in the United States on March 7, 2022
    Style: Ring Alarm ProConfiguration: Device OnlyVerified Purchase
    I already had a mesh network created with 4 Eero Routers, working fine without any connectivity issues.
    I purchased this to add an additional router to improve connectivity on some of the smart devices outside home too, along with replacing my existing alarm system.

    The setup was pretty seamless, but right after I added this as the gateway router to my network, I started getting connectivity issues with my network. Every minute or so, the network keep disconnecting from my phones and other devices, and then it reconnect immediately after that. You wouldn't notice it usually, but if you are on a video call you can see the video freezes for sometime and then resumes. This keeps on happening every minute or so, making it unusable. I removed the Alarm pro from my eero mesh network and brought back the original 4 router mesh network I had, and then it started working good again. So it is definitely something with this Eero Built-in router. The issue happens even if I have my devices connected to one of the other nodes, so something is killing the entire network for sure.
    I spent hours with the Ring customer support to figure out the problem, and they were not able to fix the issue either.
    The security system seems to be working fine, but without having the network built-in, you wont get backup internet option, which means you are not getting what you are paying for the annual monitoring fee. I would instead go with a Simiplisafe system or if you really want to stick with Ring, go with the model without a built-in router.
    I hope Eero/Ring can find out the issue with this and send a software update for the same issue.

    Note: Resetting the entire system, adding and removing the routers back, or even creating separate network, none of that helps.

    Update. I tried powering off my original network equipment, and created a new network with the Ring Alarm Pro, with no other devices added. With this also I Can see the phone connected to this network keeps disconnecting every minute (even when standing right next to it with the phone.).

    Update Feb 2023:
    - Thank you for the Customer service and engineers at Eero. They took the feedback from this and now with the Software updates applied, the above disconnect issue is all gone. The network functions seamlessly. And with the newer updates you no longer need to have The Ring Alarm Pro's unit as the gateway unit. This helps when you upgrade your Eeros to the newer / faster versions. You would always want the fastest version to be connected to the modem. In case of an internet outage from the modem, the entire network automatically switches to LTE from the Ring Alarm Pro unit.
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