I bought this machine "piece of SH*T" back in Jan 16 2017 and the cold water faucet broke within one year of normal use and no where the replacement can be found, so I substituted it with regular ones from a local water shop that worked perfectly!!
A few months ago, that is before its second year anniversary, I started hearing bubbles inside the water bottle on its own in the middle of the night, I didn't pay much attention to it until I noticed water stains on the floor, then there was this pool of water under the machine, long story short, the leak was from inside the machine somewhere.
I called customer service, they seemed nice and responded promptly, until they give you a couple of options, either have it fixed by them for $150 or they can offer a new one for only $100
At the time I purchased this piece of junk for $134 I thought the brand is well known and for this price it must last me at least 6-9 years, as did my old Sunbeam water dispenser, but this barely gave me 2 years and they expect me to waist $100
After expressing my dissatisfaction with their offer and demanding a replacement, they never responded back and they're safely backed up by my expired warranty
UPDATE***
As of Aug. 1, 2019, the machine stopped cooling
| Color | Silver |
|---|---|
| Material | Stainless Steel, Plastic, Copper |
| Capacity | 5 Gallons |
| Brand | Honeywell |
| Wattage | 85 watts |
| Installation Type | Freestanding |
| Access Location | Top |
| Number of settings | 2 |
| Power Source | Corded Electric |
| Manufacturer | Honeywell |
| Part Number | HWB2052S2 |
| Item Weight | 5.99 pounds |
| Product Dimensions | 12.2 x 12.4 x 20.87 inches |
| Item model number | HWB2052S2 |
| Is Discontinued By Manufacturer | No |
| Size | 21-Inch |
| Item Package Quantity | 1 |
| Certification | certified frustration-free |
| Batteries Included? | No |
| Batteries Required? | No |
| Warranty Description | 1 year. |
