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This Item  Amcrest NV4116-HS (16CH 720P/1080P/3MP/4MP/5MP/6MP/8MP/4K) Network Video Recorder - Supports up to 16 x 8-Megapixel IP Cameras, Supports up to 6TB HDD (Not Included) | |  | |  | |
| Price | Currently unavailable. | $76.99 | $129.99 | $189.99 | $239.99 |
| Delivery | — | Get it as soon as Monday, Apr 29 | Get it as soon as Monday, Apr 29 | Get it as soon as Monday, Apr 29 | Get it Apr 30 - May 2 |
| Customer Ratings | |||||
| Tech Support | |||||
| Value for money | |||||
| User interface | |||||
| Motion detection | |||||
| Night vision | |||||
| Sold By | — | Amcrest Direct | Amcrest Direct | Amcrest Direct | Amcrest Direct |
Reviews with images
NVR automatically REMOVES my cameras.
Beside this NVR being an Onvif only, it has other issues...I have 14 IP Cameras -- 5 of them are amcrest, all can do Onvif. I can load up all 14 of them. I fine tuned until I get them all doing about 50-60 BPS total bitstream (80 BPS). They can all run fine for several hours to a day. However, sometimes when one of them (I don't know which one) peeks for some reasons, the bitstream shoots over the 80 BPS limit, and it automatically removes cameras. YUP, it removed my freaking cameras. No log, nothing... just a message to tell me to "please close channel 8 9 10 11 12 13 14" (sometimes more channels). and it freaking closes them automatically. Poof! Gone. I would have to import them back in or add them back on.Since there is no log, and I can never get to the BPS monitor fast enough, I could never tell which camera pushed it over. But that is beside the point. This is an NVR. It is a stand alone system. Most users tap into it remotely. It is not intended to sit where your desktop is on your counter. There is no freaking way that it should be allowed to CLOSE cameras AUTOMATICALLY. If there is 'abnormality', which this 'exceeding bitstream limit' really is, it should log it, buzz it, email it, text it, anything BUT freaking closes down channels. Heck, would you want this in your business or home? when something happens and you go go check on it, you have no idea how many cameras are still open/on/recorded? Who does that ???Then I contacted amcrest REPEATEDLY. No one would or could help me. They asked me to document it and email it in. I did... so I can get a canned email from amcrest asking me to call in for help... ??? Finally, I got an answer from a support person asking for my availability to arrange a call back. I was thankful and responded with my availability for a full week... just so 2 days later, an idiot from amcrest responded to my availability email asking me to call them when I need help. After pointing out how incompetent amcrest customer support is, now I get a call back this morning... just so he could tell me that there is nothing he could do and he can arrange for level 2 support. Heck, if they would take the time to read my one paragraph email and look at the picture, they would know that level 2 support is needed. But no one reads much at amcrest. I don't even know how their customer support department runs as there is no tracking at all. Well, maybe amcrest doesn't believe in 'reading', because if you would take a look at the included manual, you would see how obsolete it is. I believe the manual for the NV4116-HS included in the box was written for the NV2116, which most of it no longer applies. Even the screen shots are different... and plugins do not work.See my attachments for my cameras being closed AUTOMATICALLY. This is the first time in my life of over 50 years that I see a security recording device automatically closes down channels that it supposedly is monitoring.Edit: added a picture of what it is when it is working. When it works, it works great. But it will hic-cup and start shutting and removing cameras. When, how, and why? No one has an answer for me yet.Edit: Finally got a call from the highest level of support from Houston who works with R&D at AmCrest. He acknowledged that the NVR will remove and delete cameras when it runs out of resources. It will not log anything. I will simply remove cameras to keep bitstream down below 80 BPS. He recommended me to return the NVR. Did not even look at the NVR. Just said the AmCrest NVR is not compatible with non-amcrest devices and they won't support it. So I guess I will return all my amcrest devices which would be over 10 ip cameras from 3 locations and 2 NVRs. Support at amcrest is a total joke. They can fix minor things that anyone with a bit of knowledge can, but they are so incompetent when it comes to real issues.I have a smaller NVR that I set up at my business, bought for $60, put in a 3TB hard drive, it has been running without a glitch. I thought I was upgrading by going to amcrest. I am totally wrong. This is the worst and most idiotic NVR I have ever had to deal with. AGAIN! For an NVR to remove cameras automatically? Seriously? Who in the right mind would code for a SECURITY VIDEO RECORDER to remove cameras ??? The answer: only the idiots at AmCrest. I won't deal with them again.
Top reviews from the United States
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Reviewed in the United States on June 9, 2019
I simply had to add a hard drive and this NVR works great! I opted for the WD Purple HD which is perfect for 24/7 security camera recordings. The installation of the HD was easy and Amcrest included all of the necessary cabling and screws. Once I powered up the NVR all of my WiFi cameras were recognized. I have a combination of Amcrest 1080p WiFi cameras, Amcrest 3MP WiFi cameras, and Amcrest 4MP WiFI cameras. All were effortlessly added to the NVR. Setup was easy. I would recommend using their Amcrest Surveillance Pro software if you need to configure the cameras. To disable their "Amcrest" logo watermark and other tweaks you need to access your camera using a web-browser. Their web interface requires a plug-in and is a bit wonky but does work once installed. Overall, this is a great NVR for the price. It works well with cameras of different resolutions. I have zero issues with connectivity or accessibility. Using their amcrestddns.com access when outside of your home network to access your NVR works great! The NVR fan is not loud and is acceptable. This is a great NVR for the price! Some technical knowledge is required.
Images in this review
Reviewed in the United States on September 8, 2018
I have 14 IP Cameras -- 5 of them are amcrest, all can do Onvif. I can load up all 14 of them. I fine tuned until I get them all doing about 50-60 BPS total bitstream (80 BPS). They can all run fine for several hours to a day. However, sometimes when one of them (I don't know which one) peeks for some reasons, the bitstream shoots over the 80 BPS limit, and it automatically removes cameras. YUP, it removed my freaking cameras. No log, nothing... just a message to tell me to "please close channel 8 9 10 11 12 13 14" (sometimes more channels). and it freaking closes them automatically. Poof! Gone. I would have to import them back in or add them back on.
Since there is no log, and I can never get to the BPS monitor fast enough, I could never tell which camera pushed it over. But that is beside the point. This is an NVR. It is a stand alone system. Most users tap into it remotely. It is not intended to sit where your desktop is on your counter. There is no freaking way that it should be allowed to CLOSE cameras AUTOMATICALLY. If there is 'abnormality', which this 'exceeding bitstream limit' really is, it should log it, buzz it, email it, text it, anything BUT freaking closes down channels. Heck, would you want this in your business or home? when something happens and you go go check on it, you have no idea how many cameras are still open/on/recorded? Who does that ???
Then I contacted amcrest REPEATEDLY. No one would or could help me. They asked me to document it and email it in. I did... so I can get a canned email from amcrest asking me to call in for help... ??? Finally, I got an answer from a support person asking for my availability to arrange a call back. I was thankful and responded with my availability for a full week... just so 2 days later, an idiot from amcrest responded to my availability email asking me to call them when I need help. After pointing out how incompetent amcrest customer support is, now I get a call back this morning... just so he could tell me that there is nothing he could do and he can arrange for level 2 support. Heck, if they would take the time to read my one paragraph email and look at the picture, they would know that level 2 support is needed. But no one reads much at amcrest. I don't even know how their customer support department runs as there is no tracking at all. Well, maybe amcrest doesn't believe in 'reading', because if you would take a look at the included manual, you would see how obsolete it is. I believe the manual for the NV4116-HS included in the box was written for the NV2116, which most of it no longer applies. Even the screen shots are different... and plugins do not work.
See my attachments for my cameras being closed AUTOMATICALLY. This is the first time in my life of over 50 years that I see a security recording device automatically closes down channels that it supposedly is monitoring.
Edit: added a picture of what it is when it is working. When it works, it works great. But it will hic-cup and start shutting and removing cameras. When, how, and why? No one has an answer for me yet.
Edit: Finally got a call from the highest level of support from Houston who works with R&D at AmCrest. He acknowledged that the NVR will remove and delete cameras when it runs out of resources. It will not log anything. I will simply remove cameras to keep bitstream down below 80 BPS. He recommended me to return the NVR. Did not even look at the NVR. Just said the AmCrest NVR is not compatible with non-amcrest devices and they won't support it. So I guess I will return all my amcrest devices which would be over 10 ip cameras from 3 locations and 2 NVRs. Support at amcrest is a total joke. They can fix minor things that anyone with a bit of knowledge can, but they are so incompetent when it comes to real issues.
I have a smaller NVR that I set up at my business, bought for $60, put in a 3TB hard drive, it has been running without a glitch. I thought I was upgrading by going to amcrest. I am totally wrong. This is the worst and most idiotic NVR I have ever had to deal with. AGAIN! For an NVR to remove cameras automatically? Seriously? Who in the right mind would code for a SECURITY VIDEO RECORDER to remove cameras ??? The answer: only the idiots at AmCrest. I won't deal with them again.
NVR automatically REMOVES my cameras.
Reviewed in the United States on September 8, 2018
Beside this NVR being an Onvif only, it has other issues...Reviewed in the United States on September 8, 2018
I have 14 IP Cameras -- 5 of them are amcrest, all can do Onvif. I can load up all 14 of them. I fine tuned until I get them all doing about 50-60 BPS total bitstream (80 BPS). They can all run fine for several hours to a day. However, sometimes when one of them (I don't know which one) peeks for some reasons, the bitstream shoots over the 80 BPS limit, and it automatically removes cameras. YUP, it removed my freaking cameras. No log, nothing... just a message to tell me to "please close channel 8 9 10 11 12 13 14" (sometimes more channels). and it freaking closes them automatically. Poof! Gone. I would have to import them back in or add them back on.
Since there is no log, and I can never get to the BPS monitor fast enough, I could never tell which camera pushed it over. But that is beside the point. This is an NVR. It is a stand alone system. Most users tap into it remotely. It is not intended to sit where your desktop is on your counter. There is no freaking way that it should be allowed to CLOSE cameras AUTOMATICALLY. If there is 'abnormality', which this 'exceeding bitstream limit' really is, it should log it, buzz it, email it, text it, anything BUT freaking closes down channels. Heck, would you want this in your business or home? when something happens and you go go check on it, you have no idea how many cameras are still open/on/recorded? Who does that ???
Then I contacted amcrest REPEATEDLY. No one would or could help me. They asked me to document it and email it in. I did... so I can get a canned email from amcrest asking me to call in for help... ??? Finally, I got an answer from a support person asking for my availability to arrange a call back. I was thankful and responded with my availability for a full week... just so 2 days later, an idiot from amcrest responded to my availability email asking me to call them when I need help. After pointing out how incompetent amcrest customer support is, now I get a call back this morning... just so he could tell me that there is nothing he could do and he can arrange for level 2 support. Heck, if they would take the time to read my one paragraph email and look at the picture, they would know that level 2 support is needed. But no one reads much at amcrest. I don't even know how their customer support department runs as there is no tracking at all. Well, maybe amcrest doesn't believe in 'reading', because if you would take a look at the included manual, you would see how obsolete it is. I believe the manual for the NV4116-HS included in the box was written for the NV2116, which most of it no longer applies. Even the screen shots are different... and plugins do not work.
See my attachments for my cameras being closed AUTOMATICALLY. This is the first time in my life of over 50 years that I see a security recording device automatically closes down channels that it supposedly is monitoring.
Edit: added a picture of what it is when it is working. When it works, it works great. But it will hic-cup and start shutting and removing cameras. When, how, and why? No one has an answer for me yet.
Edit: Finally got a call from the highest level of support from Houston who works with R&D at AmCrest. He acknowledged that the NVR will remove and delete cameras when it runs out of resources. It will not log anything. I will simply remove cameras to keep bitstream down below 80 BPS. He recommended me to return the NVR. Did not even look at the NVR. Just said the AmCrest NVR is not compatible with non-amcrest devices and they won't support it. So I guess I will return all my amcrest devices which would be over 10 ip cameras from 3 locations and 2 NVRs. Support at amcrest is a total joke. They can fix minor things that anyone with a bit of knowledge can, but they are so incompetent when it comes to real issues.
I have a smaller NVR that I set up at my business, bought for $60, put in a 3TB hard drive, it has been running without a glitch. I thought I was upgrading by going to amcrest. I am totally wrong. This is the worst and most idiotic NVR I have ever had to deal with. AGAIN! For an NVR to remove cameras automatically? Seriously? Who in the right mind would code for a SECURITY VIDEO RECORDER to remove cameras ??? The answer: only the idiots at AmCrest. I won't deal with them again.
Images in this review
Reviewed in the United States on December 8, 2018
Reviewed in the United States on October 4, 2017
Top reviews from other countries
Martial Desgagne
Did try the 8 channels Model and this 16 channels work as good.
Reviewed in Canada on May 4, 2022Willi G.
very buggy software, motion detection and emails do not work correctly. no updates available
Reviewed in Canada on April 21, 2020